Panda Express

Panda Express is a Chinese restaurant located at 431 Farm to Market 1960 Rd W in Houston, TX. They can be contacted at (281) 444-8001 or +1 281-444-8001. This location offers a drive-thru service.

Recent customer reviews provide mixed feedback on the service at this Panda Express. One customer expressed gratitude towards Ariel, the manager, and his team for resolving an issue from a previous visit. They also noted that the dinner rush appeared to be going well on the day of their review.

However, another customer reported a negative experience with the drive-thru service. Despite being only second in line, they waited 15 minutes for their food. Upon arriving home, they discovered that their order was incorrect. They paid for three entrees but only received two, and the order included chow mein instead of fried rice and honey walnut shrimp instead of orange chicken. The customer also mentioned attempting to call the restaurant multiple times without success. They described the overall service as horrible and advised others to double-check their orders before leaving.

Based on these reviews, this Panda Express location in Houston has received both positive feedback regarding management's ability to resolve issues and negative feedback concerning slow drive-thru service and order inaccuracies. It appears that while the management may be responsive to past problems, there have been recent issues with order fulfillment and communication. Customers using the drive-thru may want to take extra care to verify their orders before leaving the premises.