Panda Express

Located at Expressway 83 in Penitas, Texas, Panda Express is a well-known Chinese restaurant chain offering a variety of American Chinese dishes. As a platform highlighting Chinese restaurants, we recognize Panda Express as a convenient option for local users seeking familiar and flavorful meals. Based on recent customer feedback, the Penitas location appears to be committed to providing fresh food and addressing customer needs.

One customer described their first visit to the Penitas location as "good," noting that the numerous plates they ordered were "fresh and delicious." This positive initial experience suggests a focus on food quality and preparation. While this customer mentioned that it was initially warm inside the building, they also highlighted the prompt response of the staff in turning on the air conditioning upon request, leading to a "Great experience." This indicates a willingness to address customer comfort and ensure a pleasant dining environment.

Another customer shared their experiences from two visits within a two-week period in March 2025. During their first visit, they found the Kung Pao Chicken to be "good and very spicy," as expected. Their wife enjoyed the String Bean Chicken. A minor issue was the insufficient amount of sweet and sour sauce provided for the rice, and they also encountered unsweetened sweet tea and flat Sprite. Despite these drink-related issues, they enjoyed their visit enough to return.

On their second visit, the same customer reported a more mixed experience. While their wife received extra sweet and sour sauce as requested, the customer who ordered the Firecracker Shrimp encountered confusion regarding the dish they received. Despite ordering based on the signage, they were served Walnut Shrimp without being informed of the substitution or the presence of nuts. This lack of communication and potential allergen awareness is a point of concern raised in the review. Additionally, they noted that the cashier did not verbally confirm the dish they were charged for. On a positive note, the sweet tea was sweetened on this visit.

Features of Panda Express generally include a steam table service where customers can view and select their dishes, which typically include a variety of stir-fried entrees, rice, and noodles. Popular items often include Orange Chicken, SweetFire Chicken Breast, Beijing Beef, and Chow Mein. The Penitas location appears to offer these standard menu items, with the review mentioning Kung Pao Chicken, String Bean Chicken, Firecracker Shrimp (which turned out to be Walnut Shrimp), and fried rice.

Promotional information specific to the Panda Express in Penitas, TX, is not detailed in the provided reviews. However, Panda Express as a chain frequently offers various promotions, such as family meal deals, limited-time offers on new dishes, and online ordering discounts. To learn about any current promotions at the Penitas location, it is recommended to contact them directly at (956) 382-6188 or +1 956-382-6188. Customers may also find promotional details on the official Panda Express website or through their mobile app.

As a Chinese restaurant within the fast-casual dining category, Panda Express in Penitas offers a convenient option for those seeking familiar American Chinese flavors. The reviews suggest that the food is generally fresh and well-prepared, although there can be occasional inconsistencies in service and communication, as highlighted in the second review regarding the drink quality and the incorrect dish. The positive feedback regarding the freshness of the food and the staff's willingness to address issues like the temperature of the dining area indicates a commitment to customer satisfaction.

Local users in Penitas, TX, can consider Panda Express for a quick and accessible Chinese meal. While the experiences shared in the reviews offer insights into the potential strengths and weaknesses of this particular location, it's important to note that individual experiences can vary. The restaurant's responsiveness to customer concerns, as seen with the AC adjustment, is a positive sign. However, the issue with the misidentified dish and lack of communication about potential allergens warrants attention for future visits.

For the most accurate information on the menu, hours of operation, and any ongoing promotions, local users are advised to contact the Panda Express in Penitas directly. The reviews suggest that while the food quality is generally good, paying close attention to order accuracy and clear communication with the staff is recommended to ensure a smooth and satisfactory dining experience.