Explore Panda Express: A Chinese Restaurant in Nashville, TN

Chinese Restaurant Tennessee Davidson County Nashville Donelson Elm Hill Pike

553 reviews

2740 Elm Hill Pike, Nashville, TN 37214, USA
+1 629-401-3033
webSite

Panda Express Photos

Hours

Monday, 10:00 AM - 0:00 AM
Tuesday, 10:00 AM - 0:00 AM
Wednesday, 10:00 AM - 0:00 AM
Thursday, 10:00 AM - 0:00 AM
Friday, 10:00 AM - 0:00 AM
Saturday, 10:00 AM - 0:00 AM
Sunday, 10:00 AM - 0:00 AM

About Panda Express

Panda Express is a Chinese restaurant located at 2740 Elm Hill Pike in Nashville, Tennessee. As a well-known chain of Chinese fast-food restaurants, Panda Express offers a variety of familiar dishes to the local community.

For inquiries, you can contact this Nashville location of Panda Express at (629) 401-3033 or via their mobile number at +1 629-401-3033.

Based on recent customer reviews, the customer service at this Panda Express location appears to be a notable strength. One reviewer specifically mentioned "Great customer service," and another highlighted being greeted with a "welcoming smile" and being offered samples before ordering.

In terms of the food, opinions are somewhat mixed. While some entrees like the mushroom chicken, orange chicken, and beef broccoli were described as "on point," others, such as the fried rice and chow mein, were noted to taste "bland" and seemed to be lacking typical Panda Express flavor. One reviewer also suggested that the beef broccoli could have included more beef.

This location offers both indoor and outdoor seating options, as well as a drive-through service for added convenience. Customers have also noted that there is "plenty of parking" available.

However, some recent experiences indicate potential issues with order fulfillment and wait times. Multiple instances were reported where customers faced significant delays, even when ordering online for pickup. One customer reported a 30-minute wait despite being told it would be 4 minutes, and another experienced a long wait only to receive an order of orange chicken with mostly cabbage instead of chow mein. These incidents resulted in considerable frustration for the customers, particularly those with limited lunch breaks.

Potential customers may want to weigh the positive feedback regarding customer service and the availability of amenities against the reported inconsistencies in food quality for certain items and the potential for significant delays with order fulfillment.

Panda Express Location

2740 Elm Hill Pike, Nashville, TN 37214, USA

Customer Reviews

3.0

553 reviews

W O'Brien

Nov 28, 2024

Great customer service makes this Panda Express stand out. Was greeted with a welcoming smile. Even offered me to try a few of the entrees before I my purchase. Food was okay. A couple of the entrees like the fried rice and the chow mein tasted bland. Seemed to was missing some sort of spice or flavoring that's typical with Panda Express. The other selections like mushroom chicken, orange chicken and the beef broccoli and we're on point. The beef broccoli could have more beef. Plenty of indoor and outdoor seating. This location offer drive through service. This location also had plenty of parking.

Zoe Houghton

Dec 18, 2024

On two separate occasions we have ordered food and have been lied to about wait times. We take an hour lunch and stop by panda. Last time it took 40 mins to finish our food. We had a 20 min lunch that day. Awesome. Today, we ordered online and made sure not to leave work until ready. Well I got the notification that it was ready. We told them we had a pickup order and were told it would be done in 4 mins. 4 mins was actually 30 mins. They had run out of chow mein. This is where my forgiveness and patience goes out the window. See photo for what my order of Orange chicken and chow mein was given to me after such a long wait and ordering ahead. I didn't even get any chow mein its all cabbage. So much for lunch.

Sam R

Mar 30, 2025

Ordered food on Under. Waited over an hour for them to be done with the food. When I finally got it, items were missing and hair in the food. Noodles had almost no sauce and also not even cooked fully. DO NOT ORDER FROM HERE.

Phillip Nickins

Mar 31, 2025

We ordered food on 3/31/2025. The chow mein they sent was 95% cabbage and 5% noodle, the beef and broccoli was 90% broccoli and 10% beef. The white rice was very dry and the super greens werent cooked correctly. We ordered for our family of 6 and it was 90+$. If anyone orders for an order of that amount. The portions should be correct and that's not correct. We really like panda express but this is unacceptable. DO BETTER MANAGEMENT!

Joshua Hoffman

Jan 24, 2025

My partner in life. How to select the food she ate. She had a remission in the cancer that was threatening her. She had to eat certain foods. Panda Express Head such a wonderful selection of fresh cooked foods, She was happy to select a plate and we would set by the window. Enjoy the food they workers at the restaurant pandora conversation. It was good to discover a good place to eat like panda express. Thank you a friend. Joseph