- Chinese Food
- Chinese Restaurant
- New Mexico
- Doña Ana County
- Las Cruces
- Chinese Restaurant in East University Avenue
- Panda Express
Panda Express Photos










Hours
Monday, 9:00 AM - 10:30 PMTuesday, 9:00 AM - 10:30 PM
Wednesday, 9:00 AM - 10:30 PM
Thursday, 9:00 AM - 10:30 PM
Friday, 9:00 AM - 11:00 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 9:30 AM - 10:30 PM
About Panda Express
Panda Express, a well-known name in the Chinese fast-food restaurant category, has a location situated at 1400 E University Ave Suite 105 in Las Cruces, NM 88001, USA. For inquiries or placing orders, they can be reached at (575) 646-5917 or their mobile number, +1 575-646-5917. While Panda Express is recognized for offering a quick and convenient way to enjoy American-Chinese cuisine, recent customer experiences at this particular location warrant careful consideration.
Based on recent feedback from individuals who visited this Panda Express, there appear to be significant concerns regarding both the service provided and the quality of the food offered. One customer who visited around 5:30 PM noted a lack of professionalism and attentiveness from the front-of-house staff. According to this review, the employees were engaged in personal conversations and exhibited rude behavior, failing to acknowledge waiting customers or offer apologies for the delay. This lack of attention reportedly led to customers ahead in line becoming impatient and leaving, with the reviewer and their companion following suit after a ten-minute wait without being served. This experience suggests potential issues with staff focus and customer service at this time.
Another customer shared a negative experience related to both service and food quality encountered closer to the restaurant's closing time. Approximately 1.5 hours before closing, this reviewer found a limited selection of only three dishes available on the serving bar. Upon placing an order, they were informed of a wait for the third dish to be prepared. While initially understanding, the customer's experience took a turn when they received two portions of what they perceived to be old orange chicken alongside one portion of fresh chicken. Subsequently, a large quantity of the same dish was reportedly added to the serving bar. This discrepancy led the customer to question why they were not provided with three fresh servings initially. The reviewer concluded that the price was not justified by the perceived low quality of both the food and the service, marking their first and likely last visit to this location.
Considering these recent reviews, it is challenging to provide a positive introduction to this specific Panda Express location in Las Cruces based solely on this information. The feedback highlights potential issues with staff professionalism, customer service, and the freshness and availability of food items, particularly closer to closing time. These experiences stand in contrast to what customers might typically expect from a fast-food chain known for its efficiency and consistent offerings.
Typically, a Panda Express restaurant aims to offer a casual dining environment suitable for individuals and families looking for a quick and affordable meal. The standard model involves a serving bar where customers can select from a variety of pre-prepared dishes, often including their popular orange chicken, Kung Pao chicken, beef and broccoli, and various fried rice and noodle options. The service is usually intended to be fast and efficient, catering to those looking for a quick bite to eat or a takeout meal.
Features commonly associated with Panda Express as a brand include the ability to customize your meal with different combinations of entrees and sides, often served in a convenient bowl or plate format. They typically offer both dine-in and takeout options, and depending on the location, they may also provide drive-thru service or partner with third-party delivery platforms for added convenience.
Promotional information for Panda Express often includes limited-time offers on specific dishes, family meal deals, or online ordering discounts. However, the provided information does not contain any specific promotions for this Las Cruces location. Customers interested in any potential deals or new menu items are advised to check the official Panda Express website or inquire directly with the store.
Given the critical nature of the recent customer feedback regarding the service and food quality at the 1400 E University Ave location in Las Cruces, potential customers may want to consider these experiences before deciding to visit. While individual experiences can vary, the consistency of the negative comments regarding staff attentiveness and food freshness is noteworthy. It is important to remember that these reviews represent a snapshot of specific customer encounters and may not reflect the entirety of operations at all times. However, for local users seeking a reliable and positive experience at a Chinese restaurant in Las Cruces, it might be prudent to weigh these recent reports carefully.
In conclusion, based on the limited recent customer reviews provided, the Panda Express located at 1400 E University Ave Suite 105 in Las Cruces, NM, has received negative feedback concerning unprofessional staff behavior and issues with food quality and availability. Potential customers should be aware of these recent experiences when considering this dining option. For more information or to inquire about current conditions, you can contact the restaurant directly at (575) 646-5917 or +1 575-646-5917.
Panda Express Location
1400 E University Ave Suite 105, Las Cruces, NM 88001, USA
Customer Reviews
We went in there about 5:30 PM this afternoon and that was about three customers in front of us and we were behind them. There was a guy and girl working there in the front and all they were doing was giggling and talking about their personal lives they were rude. They didn’t apologize and they didn’t even knowledge us. The customers in front of us finally got impatient and walked out. We finally did two after 10 minutes. I believe it’s And rude and we will no longer be using that location.
Very rude employees. 1.5 hrs before closing time and only 3 dishes on the bar. I ordered and was told that I'd have to wait for the 3rd dish to be made. I said ok thinking they weren't going to make any extra, but I was wrong. They gave me 2 orders of old orange chicken and 1 of fresh, but then dumped a massive dish into serving bar. So why the hell didn't they give me all 3 fresh? Price was not worth it for the low quality food or service. It was my first time eating here so unfortunately it will also be my last time. So sad.
Long wait. It appears that the server forgot about our order. Went back to the counter to remind the server of our order. We were given egg rolls for having to wait.
Went for lunch and the service and food were great. They had fresh entrees and rice. The employees were very friendly. This location is very convenient for visitors to NMSU and students/staff. It is part of the NMSU Barnes and Noble bookstore and parking is not an issue. The area is OK, not huge but the tables are comfortably spaced for a group of 4 or a solo dinner.
The service was on the lower end of ok . The worse was spraying glass cleaner right where we were eating at a table inside. Horrible. I don't like poison in my food The manager was very helpful and fixed the problem. He deserves all the stars!!!!
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