- Chinese Food
- Chinese Restaurant
- Tennessee
- Sullivan County
- Kingsport
- Chinese Restaurant in East Stone Drive
- Panda Express
Panda Express Photos










Hours
Monday, 10:00 AM - 10:00 PMTuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM
About Panda Express
Panda Express, located at 2632 E Stone Dr in Kingsport, Tennessee, serves as a local option for those seeking Chinese-inspired fast food. As a restaurant in the Chinese Restaurant category, Panda Express offers a menu featuring a range of familiar dishes, providing both takeout and dine-in services to the Kingsport community.
Based on recent customer feedback available online, experiences at this Panda Express location appear to be varied. One customer who ordered a bowl with honey sesame chicken and chow mein for $10 expressed significant dissatisfaction with the portion size of the protein, stating they received only six small pieces of chicken. This reviewer also reported a negative interaction with the store when inquiring about the serving size, describing the response as a "corporate spiel" lacking in customer service. Furthermore, this customer alleged being accused of threatening behavior after mentioning a one-star review with a picture and indicated they would not be returning, advising others to spend their money elsewhere due to perceived issues with value.
In contrast, another customer shared a highly positive experience, stating that Panda Express has consistently provided them with good meals. This reviewer specifically mentioned requesting all small pieces of orange chicken and described it as "the best meal I've ever had," giving it a perfect 10/10 rating. This feedback highlights the potential for a satisfying experience for some customers, particularly with specific dishes and potentially customized orders.
The contrasting reviews suggest that the experience at this Kingsport Panda Express location can be inconsistent. While one customer praised the quality and their specific order of orange chicken, another reported receiving what they considered to be an inadequate portion size and expressed dissatisfaction with the customer service received when addressing the issue. This discrepancy in feedback is crucial for local users to consider when deciding whether to patronize this establishment.
Regarding the environment and services, the information available from these brief reviews does not provide specific details about the restaurant's ambiance or the efficiency of their dine-in service. However, the mention of a takeout order suggests that this service is available. As a fast-food chain, Panda Express typically offers a casual dining environment focused on quick service. Customers can likely expect a standard fast-food setting with a counter for ordering and a seating area for those who choose to eat on-site.
Features of Panda Express generally include a steam table display where customers can view the available entrees and sides, allowing for quick selection and customization of their meals. The menu typically includes popular items such as orange chicken, broccoli beef, kung pao chicken, and various chow mein and fried rice options. The honey sesame chicken mentioned in one of the reviews is also a standard offering. The pricing is generally in line with other fast-food establishments, though the perceived value can vary based on individual experiences with portion sizes.
Currently, no specific promotional information for this particular Panda Express location in Kingsport is available within the provided text. Panda Express as a chain often offers limited-time promotions and new menu items, which may be advertised in-store, online, or through their mobile app. Local users interested in potential deals or new offerings may want to check the Panda Express website or contact the store directly.
In conclusion, the Panda Express located at 2632 E Stone Dr in Kingsport, TN, offers a familiar menu of Chinese-inspired fast food. Customer reviews indicate a potential for inconsistency in portion sizes and service experiences. While some customers have reported positive experiences with food quality, particularly with specific dishes like orange chicken, others have expressed concerns about value and customer service. Local users should weigh these contrasting opinions when considering Panda Express as an option for their Chinese food cravings. For those interested, the restaurant can be reached at (423) 378-0189 or +1 423-378-0189.
Panda Express Location
2632 E Stone Dr, Kingsport, TN 37660, USA
Customer Reviews
Bowl w/ honey sesame chicken & chow mein. $10 The portion sizes that you get for your money is absolutely atrocious. I got 6 small pieces of chicken with my bowl. That is 1 entree and a carb. When I called in to the store to ask about the servings I had received they seriously just gave a corporate spiel. Legitimately no customer service. A real if you don’t like it then please come here so I can show you on a graph that you are wrong. Also. If you tell them you are going to write a 1 star review with a picture they call you threatening. I will definitely not be coming back here. I would encourage others to spend your money somewhere they don’t rip you off on your food. Edit: please look at the other reviews with pictures and see the difference in protein.
they are great. they’ve provided many good meals for me. i requested all small pieces of orange chicken and this is the best meal ive ever had. 10/10.
2nd time eating there and this place is the bomb. Their Beijing beef hits all the right taste buds. The orange chicken is the best orange chicken I’ve ever ate. Thank you panda!
Tried getting an easy order, the female that runs this place, she was very argumentative and cursed me out. I am flabbergasted at the audacity this women had. She said her job was to interview people, not fix a food mistake, and she didn't even care it was obvious. Sad 0/0 worst ever..
I dealt with the longest wait I've ever seen at this restaurant. Also, my bowl of honey chicken and fried rice was 90% honey chicken and barely any rice. The Sprite mix was not what it should be. When I told the person that it was bad, she said okay I'll tell them in the back but never offered to change it, so I said, "Don't worry, I'll go ahead and drink it." Still no reaction. This is probably the worst service I've ever had at the store in the drive-thru. I haven't been in a while, and I probably won't be back for quite some time in the hopes that they get better help.
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