Panda Express

Panda Express, located at 10139 E State Rte 350 in Raytown, MO, serves as a convenient option for local residents seeking a quick and accessible Chinese-American fast food experience. As a well-known chain within the Chinese Restaurant category, Panda Express offers a familiar menu of popular dishes designed for speed and ease of consumption, primarily catering to those looking for a fast meal on the go.

You can reach the Raytown Panda Express location by phone at (816) 708-0189 or their mobile number +1 816-708-0189. This provides a direct line to inquire about their menu, current wait times, or any other questions you may have before visiting or placing an order.

Based on recent customer feedback available online, the Raytown Panda Express location has received mixed reviews, particularly concerning service speed, order accuracy, and food availability. One customer expressed disappointment with their chow mein side order, stating that it consisted solely of cabbage, and felt that they should have been informed if the regular chow mein was unavailable to allow them to choose an alternative side. This suggests a potential issue with inventory management or communication regarding menu item availability.

Multiple instances of long wait times in the drive-thru have also been reported, with one customer mentioning waits exceeding 20 minutes on several occasions. Additionally, there have been complaints about receiving incorrect food orders and being informed that ordered items are out of stock only upon reaching the drive-thru window after payment. One specific instance detailed a customer ordering broccoli beef, only to be told at the window that it was unavailable after they had already paid. The offer of a discount was then retracted because the payment had already been processed, leading to significant dissatisfaction.

These reviews highlight potential challenges with the operational efficiency and customer service at this particular Panda Express location. While Panda Express, as a brand, is known for its fast-food model, these experiences suggest inconsistencies in service delivery that local customers may want to consider. The negative feedback strongly advises potential customers to consider alternative locations if a consistently positive experience is a priority.

Panda Express typically features a menu centered around Chinese-American fast food staples. Popular items often include their Original Orange Chicken, Kung Pao Chicken, Broccoli Beef, and various chow mein and fried rice options. Sides usually consist of steamed rice, brown rice, mixed vegetables, and the aforementioned chow mein. Appetizers like spring rolls and cream cheese rangoon are also commonly available. The fast-food format generally involves a steam table display where customers can see and select their desired entrees and sides, which are then quickly served.

Given the information available, it's challenging to provide specific details about the restaurant's environment beyond it being a standard fast-food setup with a counter for ordering and a designated area for dining in, although the reviews don't focus on the interior ambiance. The primary service offered at this location appears to be both in-person ordering for dining in or carry-out, as well as a drive-thru option. However, the reported long wait times in the drive-thru are a significant factor to consider for those prioritizing speed and convenience.

Currently, there is no specific promotional information available in the provided text. Panda Express as a chain often runs promotions and offers, which may vary by location and time. Local customers are encouraged to check the Panda Express website or inquire directly with the Raytown location about any ongoing deals or special offers.

In conclusion, Panda Express at 10139 E State Rte 350 in Raytown, MO, offers a familiar menu of Chinese-American fast food. While it aims to provide a quick and convenient meal solution, recent customer reviews indicate potential issues with service speed, order accuracy, and communication regarding food availability. Local users seeking a fast food Chinese option in Raytown may find Panda Express accessible, but should be aware of the reported inconsistencies in service quality. It might be prudent to call ahead to check on the availability of specific items and be prepared for potential delays, especially when using the drive-thru. As always, individual experiences may vary, and some customers may find the convenience and familiarity of the Panda Express menu to outweigh the reported drawbacks.