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Panda Express in Long Beach: A Quick Service Chinese Restaurant
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. Los Angeles County
  5. Long Beach
  6. South of Conant
  7. Chinese Restaurant in East Spring Street
  8. Panda Express

Panda Express

143 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 9:30 PM
Tuesday, 10:00 AM - 9:30 PM
Wednesday, 10:00 AM - 9:30 PM
Thursday, 10:00 AM - 9:30 PM
Friday, 10:00 AM - 9:30 PM
Saturday, 10:00 AM - 9:30 PM
Sunday, 10:00 AM - 9:30 PM

About Panda Express

Welcome to Panda Express, a well-established name in the Chinese Restaurant category, located at 5945 E Spring St, Long Beach, CA 90808, USA. Panda Express is known for providing quick and convenient Chinese food options, catering to individuals and families seeking a fast meal. For inquiries or orders, you can contact them at (562) 421-0283 or +1 562-421-0283.

Based on recent customer experiences, the environment and service at this particular Panda Express location in Long Beach have received notable feedback. One customer visiting on April 23, 2025, around 9:05 PM, encountered a confusing situation where chairs were already stacked on tables, suggesting an early closing despite the stated closing time of 9:30 PM. This customer reported a strong smell of soap due to floor cleaning being initiated before the closing time, creating an unpleasant atmosphere for dining. The interaction with employees conveyed a sense of urgency to eat quickly due to the impending closing time, which negatively impacted the dining experience. This suggests that while the physical space might be functional, the perceived atmosphere close to closing time may not be conducive to a relaxed meal.

The service at this Long Beach location has also been a point of concern for some customers. One reviewer noted a decline in quality, specifically mentioning that entree selections were often empty during visits. When inquiring about the availability of more food, the staff member described as a Hispanic lady reportedly provided vague responses and needed to check, often resulting in a 5-10 minute wait. This contrasts with previous experiences where entrees were replenished proactively. The reviewer suggests a need for management to reconsider their strategy to ensure better customer service and food availability.

Panda Express is generally known for offering a variety of American Chinese dishes served in a fast-food style. While specific menu items were not mentioned in the provided reviews for this location, Panda Express typically features popular dishes such as Orange Chicken, Kung Pao Chicken, Chow Mein, and fried rice. The brand aims to provide consistent flavors and quick service. However, the recent feedback regarding empty entrees suggests potential issues with maintaining sufficient food stock during operating hours at this particular location. This could lead to a less satisfying experience for customers if their preferred dishes are unavailable or if they have to wait for replenishment.

Features of Panda Express typically include its quick service model, where customers can select their food from a display and receive their orders promptly. Takeout service is also a standard offering, catering to customers who prefer to eat elsewhere. The consistency of the brand's popular dishes across different locations is usually a key feature. However, the reported issues with food availability and the early initiation of closing procedures at this Long Beach location may detract from these typical features. Customers seeking a reliable and readily available selection of their favorite Panda Express dishes may find the current situation at this store to be less than ideal.

No specific promotional information was mentioned in the provided customer reviews for this Long Beach Panda Express location. As a large chain, Panda Express often has national and regional promotions. These can include special deals on certain combinations, family meal options, or discounts through their mobile app or online ordering. To find out about any current promotions at the 5945 E Spring St, Long Beach, CA, location, it would be best to check the official Panda Express website or app, or to call them directly at (562) 421-0283 or +1 562-421-0283.

In conclusion, recent customer reviews for the Panda Express at 5945 E Spring St, Long Beach, CA, highlight some concerns regarding service and atmosphere, particularly towards the closing time, and issues with the availability of food entrees during operating hours. While Panda Express is generally known for its quick service and popular American Chinese cuisine, potential customers of this specific location should be aware of these recent experiences. It is advisable to consider these points when planning a visit, especially close to the stated closing time. For the most accurate information on current operating hours, menu availability, and any ongoing promotions, please contact the store directly at (562) 421-0283 or +1 562-421-0283.

Panda Express Location

5945 E Spring St, Long Beach, CA 90808, USA

Customer Reviews

3.0
143 reviews
a
anamaria pastrana
Apr 24, 2025

We just came to eat at this location (04/23/25). Arrived at 9:05 and we were a little bit confused because it seems that it was closed because all the chairs were on top of the tables but lights were on. We approached the door and asked if it was open and the lady say yes! The store closes at 9:30 and the employees started to literally put all chairs up and washing the floors with soap before 9 pm! We asked if we can eat there and one of the employees say yes but โ€œwe closed at 9:30โ€ so Basically sit and eat fast! We ordered food but decided not to eat there because , first the smell of soap was very strong so it was pretty unpleasant the idea of eating while having to smell that soap and second because we felt like we needed to eat fast or they will kick us out at 9:30! I understand employees want to go home but starting closing way before closing time its kind of ridiculous! We love the food there but tonight the service and atmosphere were awful!

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Crystal Beall
Mar 02, 2025

Quality here has gone down, every time I come here most of the entrees are empty and I ask if they have more coming out soon & the same Hispanic lady never knows, gives me a blank stare & has to go ask. Usually, its about another 5-10 mins whereas before they used to not let the entrees run out before starting the next batch so that this doesnโ€™t happen but management here needs to rethink their strategy for good customer service

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JC
Mar 20, 2023

Terrible customer service, they don't bother greeting you, must be how you look. They serve your order not so happily and they change more if you're not careful when you pay. The Asian lady at the register was rude if you ask why she's changing you extra. She actually opened my plate and recommended food from it. ๐Ÿ˜‚ Not a single star is worth.

I
Isaac Velasquez
Nov 24, 2024

Whoever was cooking on thrursday nov 14 at 1130am made the best quality ive had in YEARS Edit: they did it again. Who ever was coking on nov 24 at 230pm is THE best panda cook and needs to be a trainer or something

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charlie ellison
Jan 06, 2024

I was very happy with my experience at this Panda Express. The food was fresh and very tasty and the staff very friendly and helpful. The pricing is reasonable for the amount of food you get. I had mentioned my experience with Panda Express to a relative and she too said she was happy with the one near her house she occasionally visits. So it seems there is a consistency of quality throughout the chain. ๐Ÿ˜‹

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