Find My Perfect Chinese Restaurant Near Me

Considering Panda Express: A Chinese Restaurant in Houston
  1. Chinese Food
  2. Chinese Restaurant
  3. Texas
  4. Harris County
  5. Houston
  6. Northside / Northline
  7. Chinese Restaurant in East Crosstimbers Street
  8. Panda Express

Panda Express

970 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:30 PM
Saturday, 10:30 AM - 10:00 PM
Sunday, 10:30 AM - 10:00 PM

About Panda Express

Panda Express is a Chinese fast-food restaurant located at 19 E Crosstimbers St, Houston, TX 77022, USA. They can be contacted at (713) 742-0996 or +1 713-742-0996.

Recent customer reviews indicate mixed experiences at this Panda Express location. One customer reported fast service but noted that the employee preparing their order seemed upset due to an order mistake. The customer, who prefers their meat separate from rice, experienced an attitude from the staff member but expressed a willingness to try again in the future.

Another review detailed an issue with burnt rice. Upon returning to the store, the customer encountered an upset employee who displayed an attitude. While the manager intervened and attempted to rectify the situation, the customer's initial experience resulted in a one-star rating, with a promise to update after a future visit.

A third customer reported receiving food that appeared old, with discolored broccoli that lacked freshness. They also noted that a "bigger plate" contained a scarce amount of food. This reviewer attributed the negative experience to using the drive-thru in the late afternoon and stated they would not visit this location again.

Based on these recent reviews, potential local users should be aware of potential issues regarding order accuracy, food freshness (especially later in the day or via the drive-thru), and inconsistent customer service. While some instances of managerial intervention were reported, the overall feedback suggests a need for improvement in these areas. There is no promotional information available in the provided reviews. Customers might want to consider these recent experiences when deciding to visit this particular Panda Express location.

Panda Express Location

19 E Crosstimbers St, Houston, TX 77022, USA

Customer Reviews

3.0
970 reviews
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Nomi Malone
Jan 18, 2025

This service was great, service was fast however the young lady making my food was a little upset at me because she messed up my order. I had the bigger plate with three meats. And I always get the meat on another plate by itself I never mix it with the rice and she’s somewhat had an attitude. I’m willing to give them another try to bring the 3 star up to 5 star I wanna follow up on my recent visit for January 17 I begin to eat my rice. My rice taste very burnt. I bought my rice back into the store. The young lady opened up the rice and looked at the rice. Only one way to tell the rice is burnt. Is either by smelling it or eating it, she was very upset with me. She had an attitude with me. I explained to her how customer service works. It’s not my fault the rice taste burnt. The manager did step in and he made the situation right however, I will update you again on my next visit, but for now this remains a one star.

D
Deborah Alexander
Nov 02, 2024

This plate of food looks old. The broccoli is not green as it usually is and overall , it wasn't fresh. I ordered a bigger plate and the food was very scarce. 1st mistake , I went through the drive thru. 2nd mistake , I went in the late afternoon..( food isn't as fresh). Will NOT be going to this location again.

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Erin Parchman
Sep 29, 2024

I'm really sad to post this, but my beef broccoli was basically all broccoli. Service was great and fast, and the broccoli wasn't over cooked, but if I only wanted veggies for lunch, I would have gone somewhere else.

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gabriel d. gonzalez
Feb 16, 2024

Food was better this time. I guess you have to come during the lunch or dinner rush to get fresh food. In between lunch and dinner and you will have warm or cold food. It stays on the line long. Bathrooms were clean. But you must be a customer to use it.

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Fredrick Colbert
Apr 02, 2023

Great experience. Everyone was so nice. The lady that made my plate gave me so my options that I was like let's go. Food was great . Very clean and the foo was good.

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