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Panda Express Takeaway in Phoenix, Arizona: Customer Experiences
  1. Chinese Food
  2. Chinese Restaurant
  3. Arizona
  4. Maricopa County
  5. Phoenix
  6. South Mountain Village
  7. Chinese Restaurant in East Baseline Road
  8. Panda Express

Panda Express

832 reviews

Panda Express Photos

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Hours

Monday, 9:00 AM - 11:00 PM
Tuesday, 9:00 AM - 11:00 PM
Wednesday, 9:00 AM - 11:00 PM
Thursday, 9:00 AM - 11:00 PM
Friday, 9:00 AM - 11:00 PM
Saturday, 9:00 AM - 11:00 PM
Sunday, 9:00 AM - 11:00 PM

About Panda Express

Panda Express, a Chinese restaurant offering meal takeaway and delivery services, is located at 2434 E Baseline Rd #101, Phoenix, AZ 85042, USA. Their phone number is (602) 243-1811 or +1 602-243-1811.

Recent customer reviews for this specific Panda Express location indicate some issues with delivery and food quality. One customer reported repeated problems with delivery, including damaged drinks due to inadequate packaging and significant discrepancies in the number of sauces received compared to the amount ordered. While they noted positive experiences with the staff during lunch dine-in visits, they mentioned consistently soggy cheese rangoons. However, they found the orange chicken, honey walnut shrimp, and chow mein to be generally good.

Another customer had a negative experience with a takeaway order, discovering a hair on their shrimp upon arriving home. Upon returning to the restaurant, they reported receiving smirks and rude comments in Spanish from the manager regarding the issue. This customer also noted that a female employee's hair was not properly secured. They expressed disappointment with the handling of the mistake and the unprofessional behavior.

Based on this recent feedback, potential local users considering Panda Express for takeaway or delivery from this Phoenix location should be aware of potential issues with order accuracy, packaging for delivery, food quality (specifically the cheese rangoons), and customer service, particularly when addressing order errors. While some aspects like certain main dishes and dine-in service at lunch have been praised, the reported negative experiences regarding delivery and takeaway quality control are noteworthy.

Currently, no specific promotional information for this location was available in the provided text. Customers interested in any ongoing promotions are encouraged to inquire directly when placing their order.

Panda Express Location

2434 E Baseline Rd #101, Phoenix, AZ 85042, USA

Customer Reviews

3.0
832 reviews
R
Rachel Nunez
Jan 17, 2025

So lazy! This is the 3rd time! Drinks destroyed from packaging & order 16 sauces to get 2. Delivery: I've worked in the food service industry for 13 years. Think ahead how the customer is going to receive it. It doesn't take rocket science to realize that the larger drinks need double stacked drink holders (or 3). And if I order 10 hot mustards I get 0. So I order 16 and get 2. That's why I order 16. Dining in: when I dine in the people that work here are lovely at lunch. Food: I remember now why I never order the cheese rangoons. They're always soggy. Orange chicken, honey walnut shrimp and chow mein are good as usual.

d
duane saulsberry
Mar 12, 2025

Went after work to get dinner and got home after showering to eat and boom a whole hair on my shrimp did not even take a bite , drove back to only be given smirks and rude comments in Spanish by the manager because of there mess up I was very calm about it I have no hair I noticed going back in the females hair was not properly put up this was at 8:50-9:00 pm we all spend are hard earned money and should not have to deal with rude behavior

J
Jessica Prieto
Feb 23, 2025

I was waiting in line before 10pm when they close at 11pm and employee on duty told me they couldn’t make anymore chow mien since they where gonna close soon , mind you they didn’t have anything else to choose from since all bowls where out of everything and expected me too choose 2 items what they had left. I did ask her don’t you guys close at 11 she said yes. Only 1 employee was attending customer when 7 were on duty. How do expect to sell food when you only have leftover scraps in those 2 bowls especially when you have a line of hungry customers. This employees didn’t really want to work. Don’t stay open when you can’t give good customer service. Horrible horrible customer service with this employee!

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Andrew Lovato
Feb 25, 2025

Chow mein from online orders back to back have looked like this; all veg hardly any noodles. Ordered in the middle of the day.

S
Sapat Lang
Jul 26, 2021

Manager Tammy has an attitude. She needs customer service training. Pretentious nice aura but no. Also, some level of communication improvement in this branch. Lady who took my order was nice. People working on this shift deserve a better manager.

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