- Chinese Food
- Chinese Restaurant
- Missouri
- Jackson County
- Independence
- Chinese Restaurant in East 42nd Street South
- Panda Express
Panda Express Photos










Hours
Monday, 10:00 AM - 10:00 PMTuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:30 PM
Saturday, 10:00 AM - 10:30 PM
Sunday, 10:00 AM - 10:00 PM
About Panda Express
Welcome to Panda Express, a familiar name in the Chinese Restaurant category, located at 14050 E 42nd St S in Independence, Missouri. As a well-established chain, Panda Express is known for providing quick and convenient American Chinese cuisine. Based on recent customer feedback, experiences at the Independence location appear to be somewhat varied, with one customer reporting a positive experience and another detailing significant issues with their order and service.
One customer shared a positive experience, mentioning that their visit to this Panda Express location was part of a birthday scavenger hunt for their son. They noted that the meals were "delicious" and that everyone in their group enjoyed their time at the restaurant. This suggests that, under the right circumstances, the Panda Express in Independence can provide a satisfactory dining experience with enjoyable food.
However, another customer reported a considerably less positive experience involving an incorrect order and issues with service. This customer stated that they were given the wrong food and had to wait for an extended period on the side, nearly ten minutes, to receive their order initially. Unfortunately, they did not check the contents of their order before leaving the restaurant. Upon arriving home, they discovered that the food they received was not what they had ordered.
In an attempt to rectify the situation, this customer drove back to the Panda Express. However, upon their return, they found the doors locked, indicating that the restaurant had closed earlier than expected. This left the customer with food they could not eat and without their actual order. The customer also specifically mentioned that the orange chicken they received contained yellow peppers, which they know is not a standard ingredient in Panda Express's orange chicken, further confirming that they had been given the wrong dish.
The customer even provided photographic evidence showing the incorrect food they received alongside a printout of their actual order, underscoring the discrepancy. This detailed account raises concerns about order accuracy and adherence to standard menu items at this particular location.
Given that Panda Express is a national chain, customers typically expect a consistent menu featuring popular American Chinese dishes such as Orange Chicken, Kung Pao Chicken, Broccoli Beef, and various fried rice and noodle options. The discrepancy reported by the customer regarding the ingredients in the orange chicken suggests a potential error in food preparation or order fulfillment at this specific branch.
The environment of a typical Panda Express is usually a fast-food setting focused on efficiency and quick service, with options for both dine-in and takeout. While the ambiance of the Independence location is not specifically described in the provided reviews, it is likely consistent with the chain's standard model, emphasizing functionality for быстрое обслуживание.
In terms of services, Panda Express generally offers both dine-in and takeout. The negative review highlights a significant service failure related to order accuracy and adherence to operating hours. The initial delay in receiving the incorrect order and the subsequent inability to rectify the issue due to the restaurant closing early are serious concerns for potential customers. Conversely, the positive review suggests that satisfactory service and delicious food are possible at this location.
Features of Panda Express typically include readily available food, a consistent menu of American Chinese favorites, and a focus on speed and convenience. However, the conflicting reviews indicate potential inconsistencies in these areas at the Independence location, particularly regarding order accuracy and service reliability.
Currently, there is no specific promotional information available in the provided reviews for the Panda Express in Independence. As a chain, Panda Express often has national or regional promotions, which may include special deals on certain menu items or combinations. Local users interested in any current promotions at the Independence location are advised to check the official Panda Express website or inquire directly by phone at (816) 708-2661 or +1 816-708-2661.
Located at 14050 E 42nd St S, Independence, MO 64055, USA, the Panda Express is situated in a potentially accessible area for local residents and visitors in Independence. However, the mixed customer feedback suggests that while some may have a positive experience, others may encounter issues with order accuracy and service.
In conclusion, Panda Express in Independence, MO, offers the familiar menu of American Chinese cuisine. While one customer reported a delicious meal and enjoyable experience, another detailed significant issues with receiving the wrong order and the restaurant closing early. This conflicting feedback suggests that the consistency of service and order accuracy may be areas of concern at this particular location. Local users considering this Panda Express should be aware of these recent experiences. For information on current promotions, it is recommended to check directly with the restaurant or the official Panda Express channels.
Panda Express Location
14050 E 42nd St S, Independence, MO 64055, USA
Customer Reviews
This location was 1 stop on our scavenger hunt for my sons birthday. The meals were delicious. Everyone enjoyed our time.
Was given the wrong food. First, they had me go around and wait at the side for almost 10 minutes to even get it. Didn't check it like I should have. So when I got home and looked at it, it wasn't even my order. Drove all the way back, and they locked the doors early, so I was stuck with food I couldn't even eat. I know for a fact their orange chicken doesn't come with yellow peppers. Photo showing the food I got with the print out of the food I should have gotten.
Refused to give me a extra sauce and didn’t put all my food in my bag or fork or spoon smh you guys lost a daily customer. Smh and so many customers feel the same way like what happened to your guys good reviews you guys don’t do things right anymore. Update I called about my order and said there’s no manger there can’t help me smh.
I always go out of my way for this location, because the quality is always consistent. Friendly staff working at the drive-thru. The food was saucy, tasty, and had perfect aromatics on the steak, the steak was tender as well, seems to be higher quality beef.
Every time I do an online order with × 2 Rice, I always end up with chow Mein 🤦
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