Panda Express

I want to love this place but I can't, I love the food and that's all. I will continue to drive far for a different location, because my expenses here are all bad. I always order the same thing and for whatever reason, they ALWAYS tell me to pull up for them to make it. It's fine, I can wait, especially if it's fresh and hot. They always, always forget me. It never fails. NEVER! Hanna, darling, your customer service is bad if you always forget that you asked me to pull up.

When I ordered inside the honey walnut shrimp sauce was not incorporated at all and I had one walnut in my dish. On top of that they rushed me out of the line without letting me finish my order. The lady ignored me when I requested my egg rolls and dessert. There was no napkins when I requested for some they were rude offered me a silverware kit with one single napkin in it for three people. I wasn’t even asked if we would be dinning in the girls at the register just assumed we would be leaving. Will not be coming back to this establishment. I’m pretty sure this lady was their manager Theresa is her name. Also they seem sexist. There are only men in the back working the kitchen and women in the front. There only one race working here, seems like there some low key racism happening in the hiring process. Not at least one disabled person working here low key discrimination and no gay people insight either homophobic environment.

Bad reviews obviously a hint saying not to go so I went to panda express previously I visited panda express in different location I really like fried rice and all entrées but here this location omg seriously in fried rice rice is not boiled properly n when asked she says this is fried rice this how its cooked lol🤣it isn’t cooked properly like they are like soaked grains itself clearly people cooking here doesn’t know how to cook but entrees are fine. They have the audacity to say it is how it is very bad taste fried rice has no salt no pepper very bad couldnt eat 😬.

I’m not one to complain, and I still gave them 3 stars for the food just because it was hot when I received it from DoorDash, but as I was eating it I noticed there was a piece of hair wrapped around a broccoli. Lost my appetite immediately.

We’ve been to this Panda Express several times, four times recently to pick up to-go orders and twice we had it delivered from their website directly. Their own delivery was $8 less than Uber Eats and faster, drivers were all friendly. We were pleased with our orders. Tasted good and is consistent. Portions big enough to fill up and have some left over. Plenty of meat and veg. Fresh egg rolls that weren’t greasy. To me it is the same as other Pandas. I will say that In past the service delivery was lukewarm and could have been less bored or ready to stop for closing time. Stars adjusted up after latest pick up. Nice chap who handed over the food was polite and friendly. Maybe they’re reading their reviews and making improvements. They’ve never run out of anything we wanted to order. We did need to ask for hot mustard and sweet and sour twice now but a handful was happily handed it over then he wished us a good evening. Note, I didn’t visit the restrooms. Other Panda Express restrooms are very clean. Can’t comment on this one to confirm or disagree with other reviewers.