Panda Express

I arrived around 10:45 AM and immediately noticed that some of the food was dry, along with empty bowls on the line. Any item (everything with broccoli, teriyaki chicken, etc.) that required a gravy was lacking. Note: They opened at 10:00 AM. Before I ordered (one entree and side), I informed the server that I wanted gravy on my rice and meat. He replied, "It's at the register." He proceeds to scoop dry white rice in a bowl and cut up the dry teriyaki chicken, and placed it at the register. I got to the register and stated I wanted teriyaki sauce on my rice and chicken. The cashier replied, "Oh no. It's in a pack." I then declined the food and left. Who wants to add room temperature or cold packed sauce to what should be warmed and/or hot food? If I went to an Asian restaurant and ordered Teriyaki chicken with rice it would contain sauce, that is cooked in the food. This was my first and last visit to Panda Express. This experience screams we are attempting to cut cost on ingredients.Therefore, use the bare minimum of ingredients. I have never had Asian food that did not consist of sauce, especially a rice based food that was not fried rice.

Gave them a try because they just opened, food was OK. Not enough mushrooms in the mushroom chicken. Brown rice could have been better. Hopefully they'll get better here.

I had an issue with my order that was placed earlier, I came in to have it resolved and was greeted by a very friendly worker named Dom who helped me resolve my issue and had a positive attitude to solve my problem. Overall was one of the best costumer service experiences!

The chow mein was not cooked at all. This pasta was slightly overcooked. Everything went in the trash.

I had a problem with my order. Sean Mia and unique made sure to correct the problem. They was very nice. It’s very clean. I love the customer service.