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Panda Express at Coit Rd, Plano: Customer Concerns Regarding Portion Sizes and Order Accuracy
  1. Chinese Food
  2. Chinese Restaurant
  3. Texas
  4. Collin County
  5. Plano
  6. Chinese Restaurant in Coit Road
  7. Panda Express

Panda Express

889 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 10:00 PM
Tuesday, 9:30 AM - 10:00 PM
Wednesday, 9:30 AM - 10:00 PM
Thursday, 9:30 AM - 10:00 PM
Friday, 9:30 AM - 10:00 PM
Saturday, 9:30 AM - 10:00 PM
Sunday, 9:30 AM - 10:00 PM

About Panda Express

Panda Express is a Chinese restaurant located at 5901 Coit Rd in Plano, Texas. As part of the Chinese Restaurant category, this location offers a variety of American-Chinese cuisine for takeout.

Recent customer reviews indicate significant concerns regarding the portion sizes and order accuracy at this Panda Express. Multiple customers have expressed disappointment with the amount of protein received in their orders, particularly the shrimp and steak dishes. One reviewer who ordered the Big Plate on March 8, 22025, noted receiving a disproportionately small amount of shrimp compared to the rice and noodles, feeling it did not justify the price. This customer also found the broccoli to be severely undercooked and inedible.

Another customer who visited on March 25, 2025, ordered firecracker shrimp and steak but reported receiving only three pieces of each, accompanied by a large quantity of rice and vegetables. This reviewer suspects a deliberate reduction in protein portions by the management. Similarly, another customer advised others to check their takeout orders before leaving, citing multiple instances of incorrect orders, including receiving shrimp and green beans instead of firecracker chili shrimp, with a minimal amount of shrimp.

An update from one of the reviewers indicates that these issues persist, with a subsequent order also being incorrect despite the order being taken correctly. This suggests potential systemic problems with order fulfillment and quality control at this specific Panda Express location.

Based on these recent reviews, customers considering this Panda Express for takeout should be aware of the reported issues with small protein portions, excessive filler like rice and noodles, undercooked vegetables, and a high likelihood of receiving incorrect orders. It is strongly advised to thoroughly check your order before leaving the premises.

For inquiries, Panda Express at this location can be contacted at (972) 596-0107 or +1 972-596-0107. No information regarding current promotions or special offers was available in the provided reviews.

Panda Express Location

5901 Coit Rd, Plano, TX 75093, USA

Customer Reviews

3.0
889 reviews
K
Karla
Mar 10, 2025

I was disappointed with my Big Plate ordered at 3/8/22025 at Panda Express. There were far too few shrimp considering the price—I expected more! Instead of a well-balanced portion, I mostly got rice and noodles. On top of that, the broccoli was so hard that it was practically inedible. It felt like the vegetables weren’t even properly cooked. The quality definitely did not meet expectations. I hope the restaurant takes action and improves the way they serve their dishes!

S
Saaz
Mar 25, 2025

March 25th 2025 visit. Ordered firecracker shrimp and steak. They put 3 shrimp and 3 peices of steak in the order and a ton of rice and veggies. See picture. I know they're going to say ,we measure portions and don't count but I think this location mgt has instructed employees to shrink the order and if we don't call them out, they'll just keep doing it. Don't go here if you value your money and expect half way decent protein portions. Be advised to open your takeout order before driving off. It's a real inconvenience, but you should do it at this location because apparently, they hire more**s as order takers. Ordered firecracker Chili shrimp, and they packed some shrimp and green beans. Quantity of Shrimp was also a joke. Update. A couple of weeks later. Same issue. Correct order taken, wrong order in the box. Management must be worse than the employees

A
Adam Shadows
Mar 08, 2024

The Broccoli Beef and Green Beans Chicken entries were delicious, but the Chow Mein could have been cooked more thoroughly. The servers were timely and courteous once I was served, but I had to wait a few minutes for them to handle drive-through orders first. The atmosphere was friendly, but a few tables needed to be cleaned. Altogether, it was a satisfying experience, aside from a few areas they need to work on.

M
Mahmoud Albouidani
Feb 21, 2025

I used to come to this place regularly and always asked them if the rice and chicken were fresh. Unfortunately, they kept assuring me it was, but it turned out otherwise. This has happened multiple times, and I am very disappointed. I will not be coming back again.

C
Cassandra Kennedy
Aug 09, 2024

I ordered the noodles, not cabbages with a hint of noodles. This is extremely disappointing. And I eat at panda way more than I should admit. Way too much crunchy cabbage it tastes disgusting.

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