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Explore the Newly Opened Panda Express on Clairemont Drive, San Diego
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Panda Express

14 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 10:00 PM
Tuesday, 10:00 AM - 10:00 PM
Wednesday, 10:00 AM - 10:00 PM
Thursday, 10:00 AM - 10:00 PM
Friday, 10:00 AM - 10:00 PM
Saturday, 10:00 AM - 10:00 PM
Sunday, 10:00 AM - 10:00 PM

About Panda Express

Located at 4961 Clairemont Dr Suite #B in San Diego, California, this Panda Express is a new addition to the Chinese Restaurant fast-food chain. Panda Express is known for its American-Chinese cuisine, offering a variety of dishes in a quick-service setting.

Initial feedback on this specific location is somewhat mixed. Several customers have highlighted the cleanliness of the new establishment and commended the friendliness and proactiveness of the employees. One reviewer specifically mentioned an employee named Joseph who provided exceptional service, going above and beyond to ensure order accuracy and customer satisfaction. Another customer appreciated the thoughtful team and indicated their intention to return due to the great customer service, noting that it is significant for a chain restaurant.

However, other reviews present a different perspective. One customer suggested that this location might be a training ground for new employees, which they believe contributes to incredibly slow service. This reviewer also reported a high rate of order errors when placing orders in person. Additionally, they expressed concern that the food appeared to be left out longer compared to other Panda Express locations in the vicinity, leading to an overall impression of the food tasting old. This customer concluded that the wait times were excessive.

As a new Panda Express location, it appears that the restaurant is still finding its footing in terms of operational efficiency and consistency in food quality. While some customers have had positive experiences with the clean environment and friendly staff, others have encountered issues with slow service and food quality. Local users may want to consider these varying experiences when deciding to visit this particular Panda Express location. For orders or inquiries, they can be reached at (858) 402-0698 or +1 858-402-0698.

Panda Express Location

4961 Clairemont Dr Suite #B, San Diego, CA 92117, USA

Customer Reviews

3.0
14 reviews
S
Sean Dougherty
Feb 24, 2025

Brand new location, I’ve been a couple times and it’s extremely clean and the employees are all nice and proactive. Shout out to Joseph who went above and beyond to take care of my order and ensure everything was up to standard and I was taken care of. I can tell the team here is thoughtful and I will be back specifically because of the team here - great customer service makes a difference and it’s great to see a chain restaurant take that to heart!

Z
Zachary Melodia
Mar 04, 2025

For some reason this panda seems like a training ground for employees. This means that the service is incredibly slow, they have gotten my order in person wrong 2 out of 5 times which is astonishingly high for a couple service food. They also seem to leave there food out longer than most other pandas in the nearby area. Overall food taste old and they take way to long.

M
Matt Simpson
Mar 17, 2025

Train your employees. 1. I ordered orange chicken, she scooped me broccoli beef despite repeating it back and ringing it up correctly 2. Gave me teriyaki chicken with no sauce and no offer of sauce 3. I ordered cream cheese rangoons, she completely forgot about them

a
anthony zakharia
Jan 10, 2025

The new place looks really nice with some cool designs inside. As an avid panda lover I was expecting much more in terms of food quality. But giving them the benefit of the doubt is that maybe their staff is new and in training and needs time to refine their cooking skills. Will try it out in a couple months from now see if the quality goes up.

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Glenda Marie
Dec 17, 2024

Food was better than other Panda Express that I had at Panda Express in Poway. I was surprised how come their food had more flavor. However they gave lesser entree portions. I've had bigger portions from other Mom and pop Chinese takeout restaurants.

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