Panda Express

Welcome to the Garden Grove platform for Chinese Restaurants! Here, we provide information to help local users discover and learn about various dining options. This page focuses on Panda Express, located at 9755 Chapman Ave Suite # A, Garden Grove, CA 92843, USA. You can contact them at (714) 530-0080 or +1 714-530-0080.

Panda Express is a well-known chain restaurant that offers Americanized Chinese fast food. The environment is typical of a fast-food establishment, designed for quick service with options for dine-in and takeout. The decor is generally basic and functional.

Based on recent customer feedback, the service at this Garden Grove location appears to have some positive aspects. One customer specifically commended the friendly staff, highlighting a "tall Hispanic guy" in the kitchen and a female staff member who willingly re-prepared a late online order. This act of re-making the food several hours after the scheduled pickup time was seen as very kind and thoughtful, aimed at ensuring a good customer experience.

However, another recent review offers a more critical perspective on the food itself. This customer describes Panda Express as standard fare – "nothing better, nothing worse" – acknowledging its deviation from authentic Chinese cuisine, labeling it as "VERY Americanized and bland on flavor and bite." Specific dishes were critiqued, with the Orange Chicken noted for being mostly breading and lacking a genuine mandarin orange flavor. The Fried Rice was described as flavorless, and the Chow Mein as overly oily. While the Kung Pao Chicken was considered "not bad," the chicken in general, including the teriyaki chicken, was described as fatty. The reviewer also mentioned a change in how the teriyaki sauce is served, now in room temperature packets rather than hot, which was seen as a negative change.

This customer expressed concern about recent price increases, suggesting that Panda Express might become less appealing compared to more authentic options in the future. They concluded that spending $25 on a couple of plates was not worthwhile given the quality, especially when considering other Chinese food options in the area. The reviewer also noted that the restaurant appeared uncrowded during what should have been a Friday lunch rush, potentially indicating a change in customer sentiment.

In summary, this Panda Express location in Garden Grove seems to have friendly and accommodating staff, as highlighted by one positive service experience. However, another customer review suggests that the food is typical Americanized Chinese fast food, which may not appeal to those seeking more authentic flavors, and there are concerns about value for money given recent price hikes. As a platform, we aim to provide an objective overview based on available information to help you make informed decisions about local Chinese restaurants.