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Exploring Panda Express at Center Ave Mall in Fort Collins
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Panda Express

65 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 7:00 PM
Tuesday, 10:00 AM - 7:00 PM
Wednesday, 10:00 AM - 7:00 PM
Thursday, 10:00 AM - 7:00 PM
Friday, 10:00 AM - 6:00 PM
Saturday, Closed
Sunday, Closed

About Panda Express

Panda Express is a well-known chain categorized as a Chinese restaurant, offering a variety of American Chinese cuisine in a fast-food setting. Located at 1101 Center Ave Mall #253 in Fort Collins, Colorado, it provides both dine-in and takeout services for individuals seeking quick and convenient meal options within the mall environment. Situated in a bustling shopping center, Panda Express aims to cater to shoppers and visitors looking for familiar and readily available Chinese-inspired dishes.

While Panda Express is a recognizable brand with a widespread presence, the specific location at the Center Ave Mall in Fort Collins has garnered mixed reactions from its patrons, as reflected in recent online reviews. It's important for local users to be aware of these experiences to form a comprehensive understanding of what to expect when visiting this particular outlet.

One customer shared a concerning experience regarding allergen information. According to their review, they unknowingly ordered a new chicken dish that contained peanuts, and there was no clear indication of this allergen on the menu board, the serving line, or from the employees. Upon returning to inform the staff about the potential risk for allergic customers, the reviewer described an encounter with a defensive and inconsiderate employee. This individual reportedly berated the customer for ordering the dish without prior knowledge of its ingredients and stated that it was not the restaurant's responsibility to inform customers about potential allergens. The reviewer expressed feeling disrespected, especially since their intention was to raise awareness about a significant health concern. This incident highlights a potential issue with allergen labeling and customer service at this specific Panda Express location.

Another recurring theme in the feedback is related to the value and quality of the food. One customer explicitly labeled this location as a "ripoff," stating that they received small portions of what they perceived to be poor quality Panda Express food. They mentioned frequently visiting this on-campus location and consistently leaving feeling overcharged for the amount of food received, citing an instance of paying $10 for a small bowl without a drink. This suggests that some customers find the portion sizes to be unsatisfactory relative to the price, leading to a feeling of being overcharged.

Considering these recent reviews, local users might want to approach this Panda Express location with cautious expectations. The feedback points to potential issues with transparency regarding food allergens and inconsistencies in food quality and portion sizes. While the convenience of its location within the Center Ave Mall is undeniable, it appears that the experience might not consistently align with the general expectations associated with the Panda Express brand.

It is important to note that these reviews represent individual experiences and may not be indicative of every customer's interaction with this Panda Express location. However, they provide valuable insights into potential areas of concern that local users might want to consider. For individuals with food allergies, the reported lack of clear allergen information is particularly critical and warrants careful consideration before ordering. Similarly, for those mindful of portion sizes and value for money, the feedback regarding small servings is worth noting.

As a Chinese restaurant operating within a mall food court, Panda Express typically offers a casual and quick dining experience. Customers can usually expect a self-service format where they select their base (such as rice or noodles), their choice of entrees from a displayed selection, and any additional sides or drinks. The environment is generally fast-paced and geared towards efficiency, catering to shoppers looking for a swift meal. However, the reported issues with customer service and food quality at this specific Fort Collins location suggest a deviation from the standard expectations one might have of the chain.

For local users in Fort Collins considering dining at the Panda Express in the Center Ave Mall, it might be beneficial to weigh the convenience of its location against the potential drawbacks highlighted in recent customer reviews. If you have specific dietary restrictions or concerns about portion sizes and value, it might be prudent to inquire about ingredients and portion expectations before placing your order. While Panda Express is a familiar name, the experiences at individual locations can vary, and the feedback for this particular branch indicates a need for potential improvements in customer service and food quality consistency.

In conclusion, the Panda Express at 1101 Center Ave Mall #253 in Fort Collins offers American Chinese fast food within a convenient mall setting. However, recent customer reviews raise concerns regarding the clarity of allergen information, the quality and portion sizes of the food, and the level of customer service encountered. Local users should be aware of these potential issues when considering this dining option.

Customer Reviews

3.0
65 reviews
E
Ethan Le
Feb 05, 2025

There is a remarkable air of pretentiousness at this location. I unknowingly ordered their new chicken that was laced with peanuts. There was no indication from the menu on the wall, the serving line, or the employees. I went back to inform the business of potentially serving peanuts to allergic customers and was greeted by a very defensive and inconsiderate lady. She aggressively berated me for ordering something I didn’t know contained peanuts and that it was my fault (it is), and that they didn’t need to and was not their responsibility to inform customers of potential allergens, which struck me as wrong. Moreover what seemed to bother her most was me holding up the line by telling her there are no clear indicators of peanuts in the food and not that I could be entering anaphylactic shock (i am not that allergic). Their unprofessional response prompted my review. The employee here needs a class in customer service or at least basic human empathy. In short I have an itchy throat and felt disrespected for trying to do good. 2 stars

D
Denzel
Sep 19, 2024

This is a ripoff location they give you small portions of poor quality panda food. I come here on campus every so often and leave feeling like I’ve overpaid. $10 for this little bowl, no drink

J
J C
Sep 12, 2024

Never had such bad fried rice in my life! There is no seasoning, no soy sauce no sesame or no taste dry and canned vegetables really really so awful. Should be ashamed!

A
Ari Schlumbohm
Dec 05, 2023

Every time I go here I get yelled at like I'm a child. Everything is kept behind the counter and the manager literally throws sauce at you if you have the audacity to ask for it. Today I was also given a bag for spring rolls that had no bottom. Super fun to walk across campus with that.

R
Riley Hollemon
Feb 14, 2024

Any time Ive gotten delivery from this location the teriyaki sauce for the teriyaki chicken is missing. EVERY TIME. Even had one of my dashers ask to make sure it was in the bag and they lied and told her it was, it was not. At the very least do not get delivery here if you want the teriyaki chicken.

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