Panda Express

I feel like this Panda is going downhill...I don't work to far from this one so it's nice to come to this one when I take my lunch whenever I want it. However, a day like today, really makes me wish that I didn't get it. The portion for a bigger plate when I paid $15, and some change is NOT worth it at all. Also, my honey sesame chicken was more vegetables and almost all mainly veggies underneath everything. Also, I paid an extra $1.25 just to get one side of honey walnut shrimp that was practically only halfway full, which again is annoying because I am paying that "premium" price for it. I went through the drive thru (which is also what I try to avoid, but I had just gone to the eye doctor and was getting ready to head back to work. So, the food was very mediocre. Oh, and also, chop the onion chunks up a little more...I had some big pieces in there it was SO STRONG and way to much in one bite. Let's also not forget that it was cold by the time I made it 5 mins down the street, I can def understand it getting luke warm, but this just showed me that the food had been sitting. ADDED REVIEW SINCE: I came here mid-November because my husband wanted Panda for dinner after I got off work. I drive all the way to Elkhart every day for work and live on the west side of South Bend and this one is the most convenient location on my way home if my husband is wanting it like he did this day. The steak that had been in the container was down to the last bit and the lady that took care of me was going to give me that but I had asked her if she could please give me fresh that would be coming up because I had a 40 min drive home and dried out steak and that drive would have made it to where my husband wouldn't have wanted to eat his meal, so I asked her to please do fresh on that only. Everything else looked fine. Well, when I had asked her that she kind of gave me a stank eye so I explained that I sort of have a long drive home and that I would really prefer to have something not super dried out by the time I got home. When they got done cashing me out someone else was trying to fill the container to complete my order with the old stuff which I had to kindly explain to them that I specifically asked for fresh on just that to make sure it was good when I got home. That worker kind of just shrugged and walked away. Finally, the fresh came up and I had to make sure I watched this worker because she was putting the old with the new and I wanted to make sure that they didn't give me the old stuff still because that is just what Panda usually does when they move the old with the new. Either way I just want to add that this location is still not doing well and still has a lot of work that needs done. I hope that the management will read these reviews and start fixing things that can easily be fixed. Also remind their workers that you don't have to say anything to someone, but your face can always show how annoyed or upset you are at them for anything the customer may have done. And it's especially upsetting from customer standpoint when I treated each and every one of them with respect and was very nice to them.

The couple of male employees who assisted this time were fast and friendly. They have struggled with good help. Hopefully, they retain the good ones. The food was decent, although several items were empty. Good portion size.

We were driving from the Midwest making our way to the Northeast (Niagra Falls, New York). So our road trip began with a little pause at Panda Express for lunch to go. The restaurant was being sanitized for a break, that's when they only take online orders but we managed to order in-store right before the break. The restaurant was very well sanitized, also, our order was served instantly. Mushroom chicken for my other half & White rice, Spring rolls for the rest. Served hot & Delicious! #RoadTrip #ToNiagraFalls

I went through the drive-thru during my lunch hour, and I was pleasantly surprised. The line moved quickly, and the employee at the drive-thru was very friendly. My Walnut Shrimp and Chicken was awesome!

Food was mediocre, was pulled from drive thru and waited for 15 minutes before I went in to get food only to find out they had forgotten about my order. Staff was very unfriendly as well. Some items were old and cold as well. I love panda but I don’t think I will be returning for a while.