- Chinese Food
- Chinese Restaurant
- California
- San Diego County
- San Diego
- Carmel Mountain Ranch
- Chinese Restaurant in Carmel Mountain Road
- Panda Express
Panda Express Photos










Hours
Monday, 9:00 AM - 10:30 PMTuesday, 9:00 AM - 11:00 PM
Wednesday, 9:00 AM - 11:00 PM
Thursday, 9:00 AM - 11:00 PM
Friday, 9:00 AM - 11:00 PM
Saturday, 9:00 AM - 10:30 PM
Sunday, 9:00 AM - 10:00 PM
About Panda Express
Panda Express is a Chinese restaurant located at 12330 Carmel Mountain Rd # C5 in San Diego, CA, offering fast-food style Chinese-American cuisine. They can be contacted at (858) 674-0761 or +1 858-674-0761.
Customer reviews for this location present a mixed view. One reviewer described the food as "freshly prepared 'fast' Chinese food" located in a strip mall, noting numerous choices with some healthier options available. They found their meal, consisting of noodles, orange chicken, Beijing beef, and eggplant tofu, to be hot and delicious. They also praised the efficient service, reporting a quick in-and-out experience in under 10 minutes.
However, another reviewer stated that while they found the food to be great, even better than other Panda Express locations, the service was poor and urged management to take action.
Another customer reported a negative experience with online order pickup. Their order, placed for 5:35 PM, appeared to be missing from the queue, while an order for 5:45 PM was already ready. The customer's order was finally completed at 5:54 PM, resulting in an approximately 25-minute wait without clear communication. This reviewer noted the presence of two supervisors and suggested adding another to handle the order volume.
Overall, while some customers find the food at this Panda Express location to be good and the service efficient in some instances, there are concerns raised about the quality of service, particularly regarding online order fulfillment and wait times.
Panda Express Location
12330 Carmel Mountain Rd # C5, San Diego, CA 92128, USA
Customer Reviews
Freshly prepared "fast" Chinese food in a strip mall. There are numerous choices (some healthier than others). It's good comfort food. I got a "bigger plate" with noodles and orange chicken, Bejing beef and eggplant tofu. It was hot and delicious. Servers were efficient and I was in and out in under 10 minutes.
The food is great here. I think it's better than the other Panda Express. But the service sucks. If management see this review, please do something. I order online for 5:35PM. Looks like the order missing on the queue. Someone's order for 5:45PM already there on the pick-up rack. Finally my order completed on 5:54PM. Waited for ~25 mins without certain. There're already two supervisors there with black shirt. Please consider adding one more supervisor if they can't handle the order. Thanks!
This is our go-to Panda. The staffs here are super friendly. It is always busy, so the food is always fresh.
Sanitation is the main concern with this restaurant. The teenager ringing up switched between handling money and making food, wearing the same blue gloves. Another employee handling food, didn't wear any gloves at all. The food was good, but the broccoli wasn't cooked enough. I ordered orange chicken, chow mein, and rice in the "bigger plate." The portions were large, and typical of Panda's bigger plate. The restaurant was clean and I like that they have an outdoor area to eat. It would be nice or if it was covered for the tables had umbrellas because it's a bit too hot to sit in the afternoon with the sun blaring on you. The service was fast, but a bit robotic. The staff was a bit cold and rushed. The cashier didn't say, "thank you," as is typical. Instead of reading my order back as the, "bigger plate," he read it back as, 1/2 chow mein, 1/2 rice, and three orange chickens. I said, "yes, the bigger plate." The young man responded that there was no charge for the plates and forks as he handed the bag to me. The parking lot was pretty crowded, but it was easy to find a space and it was free. Overall I would return.
This location, like most other panda express, is fire. If you don't like panda express you are just lumping it in with "other" fast food. I have eaten at all the top rated restaurants on Convoy and eaten super authentic Chinese and I still come here. Also, the people at this location are super cool!
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