Panda Express

So far we have been very impressed with the new Panda Express that we have here at Beach Walk. The vegetables are fresh and crispy and the food has good flavor. As a vegan, I've been getting the chow mein and the super greens. The veggie spring rolls are on my list to try next. My family has been getting all different kinds of food and they have not complained about anything so far. We were a little worried when they showed up that we were going to get low flavor and soggy vegetables like some of the other Panda Express that we have been to but this one has not disappointed. Thank you so much for coming to Beach Walk and bringing us exceptional food. That is very fresh and quick to get.

Outstanding food and service, Bill was greeting customers immediately as they arrived and paying great attention to detail when serving them. Rita was super kind and checked on customers in the dining room when taking a break from serving food. I have only been to Panda Express a few times but this type of service would make me come back! Food was great and fresh too.

Nicest Panda Express I've been too. It is definitely their newest building version. If you like Panda, the food is consistent with any other Panda Express I've eaten at. I found everything to be great, except the mushroom chicken was at the end of the bowl and could've definitely been fresher. Drew was very nice and a diligent worker. Appreciated his good customer service. Visited Saturday, March 15 about 1:30.

Visited today and Drew provided excellent customer service. He was super friendly when he rang us up and then checked on us (and everyone else at the tables) while eating. I also saw him cleaning up around the tables while there too. He was diligent worker and it was refreshing to see someone take pride in their work. Thank you Drew!

Had an unfortunate experience here with Bill and hope the store manager addresses it… Came in today for lunch and had Rita take my order. She was wonderfully friendly and engaging and commented on my sweatshirt from West Point. As she filled my order, she referenced a relative who attended there. They were in the midst of a lunch rush so when she asked “cash or charge?” she must not have heard me say cash. She realized her mistake when I handed her a twenty and called “Bill” over to help. Bill was instantly exasperated with her and berated her about paying attention, etc. As she went to help the next customer, I spoke up and told Bill that she asked but it’s loud and these days most people charge so she probably didn’t process what I’d said. As he zeroed out my order on the register he carried on about how it’s hard to find good help and “there’s too many lazy people here, it’s worse every week and they won’t schedule the ones that want to work.” As a retired military officer, I was stunned at the lack of professionalism…until it got worse. When he was ready, I handed him my 20-dollar bill. As hr counted out my $7 in change, he huffed “everybody gives me twenties, I’m running out of cash.” I said “I’m sorry, I can give you something smaller,” to which he said “it’s alright, I just need to go to the safe…every five minutes.” I couldn’t believe the rudeness and was “this close” to making a scene but thought better of it. Being a grumpy old man is one thing, but being a horrible teammate and rude to customers is unacceptable. Hopefully management agrees.