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Panda Express

208 reviews

Panda Express Photos

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Hours

Monday, 9:00 AM - 0:00 AM
Tuesday, 9:00 AM - 0:00 AM
Wednesday, 9:00 AM - 0:00 AM
Thursday, 9:00 AM - 0:00 AM
Friday, 8:30 AM - 0:00 AM
Saturday, 9:00 AM - 11:30 PM
Sunday, 9:00 AM - 11:30 PM

About Panda Express

Panda Express, located at 5407 Balboa Ave Suite 460, San Diego, CA 92111, USA, is a fast-food Chinese restaurant option in the area. They can be contacted at (858) 779-9288 or mobile phone +1 858-779-9288.

Recent customer reviews present a mixed experience. One customer mentioned visiting Panda Express as a convenient alternative when unable to travel to the Convoy Asian Cultural District for their Chinese food cravings. However, this particular experience on May 1st was disappointing in terms of food flavor and freshness. The orange chicken was described as having a gummy coating and lacking its characteristic sweet and tangy flavor. Similarly, the broccoli beef was found to be lackluster with overcooked broccoli and tough beef, and the lo mein noodles were gummy due to being on the steam table for too long.

On a more positive note, the same reviewer praised the wait staff for being efficient and attentive, even with a light crowd, ensuring a quick service experience. The cleanliness and presentation of the store were also highlighted as positive aspects.

In contrast, another customer who ordered via UberEats reported a negative experience involving missing items and poor customer service. This review alleges that the restaurant did not include all paid items with the delivery driver and then refused to send the missing food, placing blame on the driver. The customer expressed strong dissatisfaction with the restaurant's handling of the issue, citing a lack of apology and questioning their business ethics.

Overall, while Panda Express in this location is noted for its clean environment and efficient in-person service, recent feedback indicates potential inconsistencies in food quality and significant issues with order fulfillment and customer service for delivery orders.

Panda Express Location

5407 Balboa Ave Suite 460, San Diego, CA 92111, USA

Customer Reviews

3.0
208 reviews
W
William Bloomberg
Jul 08, 2024

Panda is one of the few fast food Chinese restaurants remaining in my neighborhood. I only go there when I don’t have time to make the trek to the Convoy Asian Cultural District and I’ve just “gotta have” my wanting and Chinese food fix. In the future, maybe I should just order it intravenously, because the flavors and freshness were definitely NOT there this May Day (1st of May). I ordered an “easy” to please two-entree plate with orange chicken, broccoli beef, and noodles. Basic fare, right? One would expect these entrees to be spot on, since they are the Panda’s flagship dishes. Wow, was I disappointed. Yes, they were takeout and it took me 10 minutes or so to get home with my meal, but the coating on the chicken was gummy and lacked the intense flavors of the sweet orange battling the vinegary tang that makes this dish so very good… sometimes. The broccoli beef was similarly lackluster with overcooked broccoli, not enough onion, and grissly, tough beef. I hoped that the lo mein noodles might save the day, but the batch mine was drawn from had spent too long sentenced to steam table prison. Gummy noodles are the bane of bad lo mein. (Sorry, didn’t mean to rhyme.) On the bright side, the wait staff was very crisp and on the ball. They handled the light crowd masterfully and had me in and out and on my way in under 10 minutes. Very good presence and focus, as well as good customer service. Nice! The store was very clean and presentable as well. Fix the food, and I’ll be back. I promise!

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Youho Lee
Dec 20, 2024

I ordered foods via UberEats. The items I paid for were missing because they did not give them to the driver. But, they ended up saying that they cannot send the missing foods, and lied that it is driver’s fault. I was with the driver talking to them on the phone. They earlier said they would bring the missing foods to me, but then changed as they said I need to go pick up the foods (lol - such a non-sense). It is because they have to charge the driver for it happened because of their mistake. They have serious moral and crime-level issue; guiltifying the driver and not delivering stuff were paid for. I am sure that they will go bankrupt and close the store in a year. They never say sorry.

j
jasonhelio29
Jan 05, 2025

Four stars because on the app, birthday gift was a entree a la carte. But the employee told me that was only for rice or chow mein, the app did not say that so I was disappointed. Food was still very good tasting.

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Isaiah Maher
Apr 08, 2025

This is the best Panda Express over any other Panda Express that we've ever been to across the country! Seriously! The food is always fresh, the staff is helpful and friendly, and the location is great! Thank you Aldora and Luis!!!

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Katherine
Nov 12, 2024

I found a bone in my orange chicken. It was beyond disgusting and it didn’t help that I was heavily underserved by the manager at this location.

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