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Exploring Panda Express in Tacoma, WA: Convenience and Consistency in Focus
  1. Chinese Food
  2. Chinese Restaurant
  3. Washington
  4. Pierce County
  5. Tacoma
  6. Joint Base Lewis-McChord
  7. Chinese Restaurant in 41st Division Way
  8. Panda Express

Panda Express

173 reviews

Panda Express Photos

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Hours

Monday, 10:00 AM - 8:30 PM
Tuesday, 10:00 AM - 8:30 PM
Wednesday, 10:00 AM - 8:30 PM
Thursday, 10:00 AM - 8:30 PM
Friday, 10:00 AM - 8:30 PM
Saturday, 10:30 AM - 8:30 PM
Sunday, 10:30 AM - 8:30 PM

About Panda Express

Located at 11566 41st Division Way in Tacoma, Washington, Panda Express is a familiar name in the Chinese Restaurant category, offering a wide range of American Chinese fast food dishes. As a well-known chain, Panda Express aims to provide quick and accessible meal options for local users. The Tacoma location serves the surrounding community, offering both the convenience of a nearby eatery and the standard Panda Express menu. Customer reviews provide a mixed perspective, highlighting positive aspects such as friendly service and freshness, alongside concerns about portion sizes and ingredient ratios.

The environment of this Panda Express location in Tacoma is consistent with the chain's typical fast-food setup. Customers can expect a clean and functional space designed for efficient service. The layout usually includes a counter for ordering, a display of the available dishes, and a casual dining area with tables and chairs. The focus is on providing a quick and convenient dining option for individuals and families. The proximity to residential areas, as noted by one reviewer's convenience, suggests it caters to local residents looking for a fast meal solution.

In terms of services, Panda Express primarily operates on a counter-service model for both dine-in and takeout orders. Customers can select their desired entrees, sides, and appetizers at the counter. Given its nature as a fast-food establishment, the service is generally geared towards speed and efficiency. While not explicitly mentioned in the provided reviews, it is highly probable that this Tacoma location also offers phone orders for pickup at (253) 964-6088 or +1 253-964-6088, providing an additional layer of convenience for local users. Delivery options are also likely available through third-party food delivery services, which customers can explore independently or inquire about with the restaurant staff.

Panda Express is recognized for its standard menu featuring popular American Chinese dishes. A positive feature frequently mentioned by one reviewer is the consistent freshness and flavor of the food at this particular Tacoma location. They also praised the "generous" portion sizes, which contributed to their positive experiences. Furthermore, the consistently friendly staff, with a special mention of a "kind and welcoming" employee, indicates a focus on positive customer interactions. This reviewer even ranked this Tacoma location as "one of the best" among the Panda Express restaurants they have visited, highlighting its strengths in food quality, portion size, and service.

However, other customer feedback presents a contrasting view, particularly regarding portion sizes and ingredient ratios. One reviewer expressed concern about being "very frugal with entrees," claiming that the serving size was as small as "half a spoon" for a plate order. This perception of stinginess in portioning is a significant point of contention, especially when coupled with the reviewer's observation that this location is "$2 more expensive than other Pandas near the base." This suggests a potential issue with value for money compared to other branches.

Further criticism was raised regarding the composition of a specific dish, the "beef with broccoli," where one reviewer reported it being "90% broccoli and approximately 10% beef." This significant imbalance in ingredients raises concerns about whether this location adheres to the "original standards of Panda Corporation" and led the reviewer to suggest an audit. Such feedback points to potential inconsistencies in food preparation and adherence to standard recipes, which could impact the overall customer experience.

Currently, the provided reviews do not contain any specific promotional information for this Tacoma location of Panda Express. As a large chain, Panda Express often has national or regional promotions that might be applicable. Local users interested in any special offers, discounts, or limited-time menu items are advised to check the official Panda Express website or contact the Tacoma branch directly via their phone numbers. Promotions might also be advertised in-store or through local marketing channels.

In conclusion, the Panda Express at 11566 41st Division Way in Tacoma, WA, offers the convenience of a well-known fast-food chain with reports of consistently fresh and flavorful food, coupled with friendly staff. However, potential local users should also be aware of concerns raised by other reviewers regarding potentially smaller portion sizes, higher prices compared to other locations, and inconsistencies in ingredient ratios, such as a disproportionate amount of broccoli in the beef and broccoli dish. While one customer had an overwhelmingly positive experience, others pointed out significant drawbacks that could affect the perceived value and quality. It would be prudent for local users to consider these varying perspectives when deciding whether to patronize this particular Panda Express location.

Customer Reviews

4.0
173 reviews
J
Jose
Apr 17, 2025

I'm really glad this Panda Express is so close to home—it’s super convenient when I’m craving something quick and tasty. The portion sizes are generous, and the food has always been fresh and flavorful every time I’ve visited. The staff is consistently friendly, and the person who rang me up on my last visit was especially kind and welcoming. It’s little things like that that make a difference. Out of all the Panda Express locations I’ve been to, this one definitely stands out as one of the best.

p
paisa adventure
Jan 29, 2025

They are very frugal with entrees in this restaurant, they put like half a spoon. I think they should be more generous considering that it is also 2 dollars more expensive than other Pandas near the base (in my case I usually got the plate) Oh! I almost forgot, I ordered the beef with broccoli as an entree and it was 90% broccoli and approximately 10%beef. I think this restaurant does not follow the original standards of Panda Corporation, they should be audited

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Peter Lyons
Nov 03, 2023

The food was so good. I was helped by Aaron and his customer service is amazing and he was so helpful—Aaron definitely deserves a promotion or raise

R
Robert Bellasalma
May 09, 2022

The manager on duty SINGLE handedly saved this post. She remade my plate, added two egg rolls, & ensured that my next meal was taken care of!!! That is how you manage!!! Panda Express needs to give their people a raise! I was extremely HANGRY after arriving home with no entrées... Their customer service blows Domino's out of the water (main post dominos). The farthest I've seen them go is adding a credit, while never going above & beyond like Panda did tonight! Shoutout to management team! 🙌🏼

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Ciara Bellasalma
Apr 16, 2022

There is little to zero egg in this fried rice. Did you all take white rice, run to the commissary and add a few carrots 🥕 peas because this ain't it! Lol

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