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Panda Express in El Cajon: Familiar Chinese Fast Food
  1. Chinese Food
  2. Chinese Restaurant
  3. California
  4. San Diego County
  5. El Cajon
  6. Chinese Restaurant in Broadway
  7. Panda Express

Panda Express

770 reviews

Panda Express Photos

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Hours

Monday, 9:00 AM - 11:30 PM
Tuesday, 9:00 AM - 11:30 PM
Wednesday, 9:00 AM - 11:30 PM
Thursday, 9:00 AM - 11:30 PM
Friday, 9:00 AM - 11:30 PM
Saturday, 9:00 AM - 11:30 PM
Sunday, 9:30 AM - 11:00 PM

About Panda Express

Located at 131 Broadway #1 in El Cajon, California, Panda Express serves the local community as a well-known chain within the "Chinese Restaurant" platform category, specializing in American-Chinese fast food. Easily reachable at (619) 590-1299 or +1 619-590-1299, this establishment provides a convenient option for those seeking familiar flavors and quick service in El Cajon and the surrounding areas.

As a fast-food chain, the environment at Panda Express in El Cajon is likely characterized by a casual and efficient setting designed for quick service and high turnover. Customers can typically expect a brightly lit space with a service counter displaying the various food options available. Seating areas are usually present for those who wish to dine in, offering a functional and straightforward environment for a quick meal. The focus is on accessibility and speed, catering to individuals and families looking for a convenient dining solution. While not aiming for an intimate or elaborate ambiance, Panda Express provides a recognizable and consistent environment across its various locations.

In terms of services, Panda Express in El Cajon offers both dine-in and takeout options. Customers can choose to enjoy their meals at the restaurant or take their orders to go. Given its fast-food model, the service is typically quick and efficient, with food often prepared in advance and readily available for serving. While delivery service is not explicitly mentioned in the provided reviews, Panda Express, as a large chain, often partners with third-party delivery platforms in many locations. To confirm if delivery is available from this specific El Cajon location, it would be advisable to check with popular food delivery apps or contact the restaurant directly. The combination of dine-in and takeout services provides flexibility for customers with different needs and preferences.

Regarding the food, Panda Express is known for its menu of American-Chinese fast-food staples. While specific dishes are not detailed in the provided reviews for this El Cajon location, the chain typically offers popular items such as Orange Chicken, Broccoli Beef, Kung Pao Chicken, and a variety of chow mein and fried rice dishes. One reviewer mentioned always liking Panda Express food and stated that the quality is generally great about 98% of the time they visit. This suggests a level of consistency that customers have come to expect from the brand. However, this same reviewer also noted a perceived trend of decreasing serving sizes and increasing prices, which is a common observation for many fast-food chains over time.

A significant and concerning issue was raised by another reviewer who reported severe food poisoning after visiting this Panda Express on a specific date (December 14th). They speculated that the cause might have been the food or the ice machine, as this was their first time getting drinks with their meal at this location. This is a serious allegation that potential customers should be aware of, as food safety is paramount in any food service establishment. While this could be an isolated incident, it is a point of concern that warrants consideration. The reviewer also mentioned that they used to love the place but would no longer be able to return due to this experience.

In terms of features, Panda Express is characterized by its quick service model, recognizable menu, and generally consistent food quality across its many locations. The El Cajon branch likely adheres to these standard features. However, the negative review regarding potential food poisoning and the comment about declining serving sizes and rising prices indicate potential areas of concern for this specific location. The positive comment about the food being "always great" most of the time suggests that the quality is usually satisfactory for many customers. The contrast between these two reviews highlights the importance of individual experiences and the potential for variability.

As a large national chain, Panda Express often has various promotional offers and deals. These can include limited-time menu items, discounts on family meals, online ordering specials, or tie-ins with other promotions. However, the provided reviews do not mention any specific current promotions for the El Cajon location. To stay informed about any ongoing or upcoming promotions, customers are advised to check the official Panda Express website, sign up for their email list, or inquire directly at the El Cajon restaurant. Fast-food chains frequently update their promotions to attract customers and highlight new or popular menu items.

In conclusion, the Panda Express located at 131 Broadway #1 in El Cajon offers a familiar and convenient option for American-Chinese fast food, with both dine-in and takeout services available. While one reviewer generally praised the consistent food quality (around 98% of the time), they also noted concerns about decreasing serving sizes and increasing prices. A significant negative report of severe food poisoning raises serious concerns about food safety at this specific location. Potential customers should be aware of this feedback alongside the more positive general comment about the food. As a chain, Panda Express typically offers a standard menu and quick service, and it is recommended to check for any national or local promotions that might be available. Given the serious food poisoning allegation, it would be prudent for the restaurant to ensure stringent food safety practices are in place. Customers with concerns may want to consider this information when making their dining choices.

Panda Express Location

131 Broadway #1, El Cajon, CA 92021, USA

Customer Reviews

4.0
770 reviews
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Renee Almeida
Apr 14, 2025

The young lady that helped me with my food was not very nice not sure why maybe she was having a bad day hmm either way I always like Panda Express food the serving size seem to be going down more and the prices up seems like they take it personal it was them at the other side of the counter I think they would understand, sweep the attitudes under the rug people it's a job that helps you survive always great food I would say 98% every time I visit

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Sarah Solis
Dec 31, 2024

I don’t know what happened but I got severe food poisoning after going this past Saturday(12/14). I am not sure if it was the food or their ice machine. This Saturday was the first time we got drinks with our meal. We used to love this place but we can’t go back anymore.

C
Corinne Purvis
Apr 09, 2025

Place an order for picked. Once home found that they were missing food items from the order. When I called they informed me I must bring my food and receipt back to the store for a refund. Terrible customer service, and I never got my money back or what I paid for. They food was terrible and I couldn’t even eat what was made. Was stale and cold

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Oscar
Mar 31, 2025

I went in there ordered what i wanted made sure there was plenty of the items that i wanted and somehow i was the last one to get my order even tho the food trays were completely full ig they care more about online orders

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raneen Alias
Sep 15, 2024

I placed order 4 plates in store I was talking to employer there regarding the recipe and veggie and onion more than noodles and he got mad and upset and he did my order wrong and after that he put in a table and he left inside his name is K as I’m a business owner, we never talk to our customer like this and we served our customers to keep happy should the management take action for this problem

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