- Chinese Food
- Chinese Restaurant
- Illinois
- Will County
- Joliet
- Chinese Restaurant in Mall Loop Drive
- Panda Express
Panda Express Photos










Hours
Monday, 11:00 AM - 7:00 PMTuesday, 11:00 AM - 7:00 PM
Wednesday, 11:00 AM - 7:00 PM
Thursday, 11:00 AM - 7:00 PM
Friday, 10:00 AM - 8:00 PM
Saturday, 10:00 AM - 8:00 PM
Sunday, 11:00 AM - 6:00 PM
About Panda Express
Panda Express is located at 3340 Mall Loop Dr SPACE #1324, Joliet, IL 60431, USA, and can be contacted at (815) 254-9599 or +1 815-254-9599. As a platform category Chinese Restaurant, Panda Express provides a range of familiar American Chinese dishes for quick service.
Recent customer reviews indicate potential issues with service and food quality at this particular Panda Express location. One customer who visited around 11:50 am described a server, Karla, as appearing bothered by their presence. This reviewer also reported that the chicken teriyaki was fatty and lacked sauce. They contrasted this experience with previous visits when the staff was friendlier and seemed to enjoy their work.
Another customer expressed significant dissatisfaction with the service and food preparation at mall locations of Panda Express, specifically mentioning this Joliet location. They claimed to have experienced staff with a negative attitude and a lack of food preparation, alleging that on one occasion, at 6:00 pm, they were told no more cooking was being done and that only limited items were available. This customer stated they have stopped frequenting this and another location due to repeated negative experiences with customer service and food availability.
Based on this recent feedback, local users considering Panda Express at the Joliet Mall might want to be aware of potential inconsistencies in service and food quality. There is no promotional information available in the provided reviews.
Panda Express Location
3340 Mall Loop Dr SPACE #1324, Joliet, IL 60431, USA
Customer Reviews
Came in around 11:50 am, the server Karla acted like we were ruining her day just by walking up to the counter. Ordered rangoons and she seemed extremely bothered to have to walk back over by the food to get them. Chicken teriyaki was gross and fatty and we weren’t given any sauce. The old staff was so much friendlier and actually seemed like they enjoyed their job, confused by how and why you instantly have an attitude less than an hour into opening….
I hate that pandas in the mall never have food prep they alway with attitude they are worts than the pandas in Jefferson what happen to customer service this is why you never make the sales you need to train your employees in how important it is to keep customers I stop going to this two places Time and time again, I give them an opportunity to step it up and time and time again they have failed I can say how mush I spend because I couldn’t get food because they said they were not cooking no more and that all they had and remember it was only 6:00 pm .. so make it make sense
Disgusting, dry chow mein tasted hours old and had crunchy ends. Missing both my string bean chicken AND my super greens. Only recieved a sad plate of ONE portion of old, crunchy chow mein (supposed to be two portions, as this was a Bigger Plate) and hard, tough orange chicken...which was carelessly tossed into the box, half buried by the gross chow mein. Will NEVER waste my money here ever again. Ruined our one singular splurge of the month. Thanks a lot.
I had a horrible experience. The girl name Mariana, the moment we approached at 6:30 pm she told us that whatever you see is the only she has left we were a family of 3 and order 3 bowls, when I ordered the 3rd one I asked for chicken teriyaki and half chow mein with half vegetables,. She said she can’t do that, I told her it’s what I always ordered that maybe she does not want to do it. And she said to me I refused to sell you any food and she took from us the other 2 bowls. She was the rudest person I have ever met in a restaurant. I will never eat at this Panda. I feel sorry for the young lady and for the manager , who let her do whatever she wants.
My favorite restaurant, but this location is by far the worst experience. Food was barely warm, rice wasn't fresh. I told the manager the rice looked dried out, she says it just came out. I took her word for it and I was right. I asked if they would make the rice fresh and they did, which I would give a second star but not since the manager lied in the first place. I attached a picture of the two obviously different made rice's.
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