- Chinese Food
- Chinese Restaurant
- Florida
- Hillsborough County
- Tampa
- Chinese Restaurant in East Fowler Avenue
- Panda Express
Hours
Monday, 9:30 AM - 11:00 PMTuesday, 9:30 AM - 11:00 PM
Wednesday, 9:30 AM - 11:00 PM
Thursday, 9:30 AM - 11:00 PM
Friday, 9:30 AM - 11:00 PM
Saturday, 9:30 AM - 11:00 PM
Sunday, 9:30 AM - 11:00 PM
About Panda Express
Panda Express is a Chinese restaurant chain with a location at 2214 E Fowler Ave in Tampa, Florida. This particular branch offers a drive-thru service for convenient takeout.
Recent customer reviews indicate significant issues with the service experienced at the drive-thru of this Panda Express location. One customer reported that the employee taking their order attempted to pressure them into making a donation and, upon their refusal, insisted on knowing the amount of their previous donation, which the customer found rude. While they mentioned the food was "decent" and their son did not complain, the negative interaction with the drive-thru staff overshadowed the dining experience.
Another customer recounted an even more negative encounter at the drive-thru. They described the employee who took their order as "extremely extremely rude" for expressing displeasure at being paid in cash. This employee allegedly asked the customer to use an alternative payment method to avoid counting change, and upon the customer stating they only had cash, the employee reportedly complained to coworkers about it. The interaction escalated when the employee allegedly tossed the change into the customer's vehicle and aggressively threw the food bag towards the car without speaking, followed by slamming the drive-thru window in a display of anger. Upon checking their order, the customer found it to be completely incorrect. When they attempted to have the order corrected or receive a refund, the employee reportedly refused any assistance. As a result, the customer left with the wrong order and expressed strong dissatisfaction, advising others to avoid this Panda Express location and rating their experience as "zero out of ten."
For local users in Tampa considering this Panda Express location for a quick Chinese meal via the drive-thru, the restaurant can be contacted at (813) 971-1188 or +1 813-971-1188. However, it is important to be aware of the recent negative feedback regarding the drive-thru service, which includes allegations of rude behavior, pressure for donations, and refusal to correct a wrong order. While one review mentioned the food being decent, the severe service issues reported by multiple customers should be taken into consideration.
In summary, this Panda Express location at 2214 E Fowler Ave in Tampa offers a drive-thru for takeout. However, recent customer reviews strongly criticize the rudeness and unhelpfulness of the drive-thru staff, with one instance also reporting an incorrect order. While there is a brief mention of the food being decent, the overarching theme of the provided feedback is negative regarding the customer service experienced at the drive-thru.
Panda Express Location
2214 E Fowler Ave, Tampa, FL 33612, USA
Customer Reviews
I ordered today through the drive thru and the person who took my order tried to force me to make a donation. It is optional and I did that last time. The guy insists on asking how much I donated last time which is rude. The food was decent and my son didn't complain, still the drive thru person was rude and should never speak with the customer like this.
The young guy taking my order tonight was extremely extremely rude. He was upset that I paid cash and asked me if I could pay another way so he wouldn't have to count my change back. I only had cash on me so that's all I could use tonight. He then became even more upset and he went to his coworkers to complain about me paying with cash. He then tossed my changed out the drive thru window into my vehicle not even giving me a chance to actually grab the dollars and change he was giving me back. Then he aggressively tossed my bag of food out the window towards my vehicle without saying a word and then with a bad attitude slammed the slider window showing how upset he was. At that point I checked my food and my order was completely wrong. I stayed in line and asked him if they could fix my order or just give me my money back due to the extremely bad experience. He refused to help me at all so at this point I accepted that my order was wrong and I just paid $25 for food I did not want or order. I went down the road to a different restaurant and got food I actually wanted and had a great experience at that establishment. Just wanted to make this review to let everyone know to stay away from this Panda Express. Zero out of ten on a rating.
$42 can feed 4 hefty or 5 normal satisfying meals.. good flavors good variety. try them out.
The best thing about this "fast food Chinese" restaurant is the service. The staff is extraordinarily attentive and friendly. The building was very clean. The food, despite being displayed well and looking very appeealing, tasted mediocre at best. Other than the name there was little about the decor that suggested one was in an "Asian" restaurant. Overall, it was not an impressive experience and was one that will not soon be repeated.
This location was so clean and the servers were so friendly! Thank you so much for a lovely dinner, and every thing was yummy and as expected. Except for the chow mein. This is for Panda Express Brand- the chow mein noodles are sub par. Do better.
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