Panda Express

Chinese Restaurant Illinois Cook County Country Club Hills West 167th Street

420 reviews

4247 W 167th St, Country Club Hills, IL 60478, USA
+1 708-799-4486
webSite

Hours

Monday, 10:00 AM - 9:30 PM
Tuesday, 10:00 AM - 9:30 PM
Wednesday, 10:00 AM - 9:30 PM
Thursday, 10:00 AM - 9:30 PM
Friday, 10:00 AM - 9:30 PM
Saturday, 10:00 AM - 9:30 PM
Sunday, 10:30 AM - 8:30 PM

About Panda Express

Panda Express is a Chinese fast-food restaurant located at 4247 W 167th St in Country Club Hills, Illinois. As part of a well-known chain, it offers a variety of familiar Chinese-inspired dishes for quick service.

Based on recent customer reviews, there have been instances of order inaccuracies, particularly with online and mobile orders. Some customers have reported receiving incorrect items or missing components from their orders, such as getting only orange chicken instead of a mixed plate with Kung Pao and egg rolls instead of rangoon. It is advisable for customers to double-check their orders before leaving the premises.

One review also noted an issue with the closing time for a pickup order, suggesting that the doors were locked slightly before the stated closing time. This might indicate a focus on quickly processing orders for customers who arrive at the designated pickup time.

However, it's worth noting that a customer who received incorrect mobile orders on two consecutive occasions within a week commended the manager at this location for the prompt and appropriate handling of the issue, including an apology and immediate correction. This suggests that while errors may occur, the management is responsive and takes accountability for mistakes.

Panda Express typically offers services such as takeout and potentially dine-in options. For the most accurate information regarding the current services, menu, and any ongoing promotions, please contact the Country Club Hills location directly at (708) 799-4486 or +1 708-799-4486.

Panda Express Location

4247 W 167th St, Country Club Hills, IL 60478, USA

Customer Reviews

3.0

420 reviews

Justin Cunningham

Jan 02, 2025

They get your order wrong. Ordered online two bigger plates one with ragoons. One order was correct but the second order they gave all orange chicken when it should been only one of them and two kung Pao with ragoons. They gave an egg roll instead. 8 pm pick up order (sent in at 6pm), get there 8:05 they should keep doors open until 8:30 but was already locked. Hint why they closed it they want you to get your order and go. Check your orders first! How the heck do you get it wrong or not make sure you have kung Pao made? These fast food places are all becoming a joke even Door Dash is messing up.

Araceli Cardenas

Sep 20, 2024

I received the wrong mobile order back to back within the week. Kudos has to be given to the manager at this location. The issue was addressed immediately and offered an apology. Taking accountability for errors and correcting them within a timely manner is always appreciated

C Clark

Dec 31, 2024

Never have anything made at night...They say it's going to take 30 minutes so you don't want to wait. Then if it's an hour before closing their not making it at all. This has happened on 3 or more occasions. Worst Panda I really hate going to this one but it's close.. Never again

Patricia Hamonica

Apr 04, 2022

I was here to pick up a door dash order. Normally I don't have any problems with panda express door dashing but I waited little over a half an hour and the girl ask me 4 times who the order was for. She kept saying 1 minute when she asked and I tell her the name then then she kept taking other people that walked in. Another door dash driver said he been waiting a while as well. We might be delivery people but people who ordered actually paid for their food and we have a certain time to have it delivered by. I can understand if you was really busy and backed up but they was taking people as soon as they walked in. Terrible service. I will never order from or pick up door dash at this location again!!

Brian Burns

Aug 29, 2024

Food was just warm not hot. No military discount. Service was just ok. The atmosphere was good. People that were talking were only loud enough for the person that they were talking to could hear.