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Panda Express - Efficient Meal Takeaway in St. Charles, IL
  1. Chinese Food
  2. Chinese Restaurant
  3. Illinois
  4. Kane County
  5. St. Charles
  6. Chinese Restaurant in Kirk Road
  7. Panda Express

Panda Express

560 reviews

Panda Express Photos

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Hours

Monday, 9:30 AM - 9:30 PM
Tuesday, 9:30 AM - 9:30 PM
Wednesday, 9:30 AM - 9:30 PM
Thursday, 9:30 AM - 9:30 PM
Friday, 9:30 AM - 9:30 PM
Saturday, 9:30 AM - 9:00 PM
Sunday, 9:30 AM - 9:00 PM

About Panda Express

Panda Express, located at 110 Kirk Rd, St. Charles, IL 60175, USA, offers meal takeaway services. They can be contacted at (630) 587-1633 or +1 630-587-1633.

As a Chinese restaurant platform offering meal takeaway, Panda Express in St. Charles appears to prioritize efficiency, particularly during busy periods. One customer described the staff as a "well oiled machine" with excellent teamwork, efficiently handling orders during the lunch rush.

Regarding the food, one reviewer stated it was "great as usual" and specifically mentioned liking the Honey Sesame Chicken and the Angus Steak. This suggests that Panda Express offers popular American Chinese dishes.

However, another customer had a less positive experience with an online order. They reported a significant delay of half an hour for their family meal, observing that walk-in customers with large orders were served quickly while online orders seemed to take longer. This customer felt that the design of the location might contribute to this prioritization of walk-ins. They also described an unpleasant waiting area near potentially unsanitary bathrooms with a strong, concerning odor. Additionally, this location was out of hot mustard. This reviewer expressed strong dissatisfaction and indicated they would not return.

Another customer, who dined in for the first time, noted that while the staff was efficient, the cleanliness of tables and the beverage area could have been better, though they considered it easy to overlook given the busy environment. This suggests that while service can be fast, maintaining cleanliness during peak hours might be a challenge.

One recurring positive mentioned by a customer is the option to "round-up for charity," indicating a charitable initiative associated with purchases.

For local users in US seeking Chinese meal takeaway options, Panda Express in St. Charles, Illinois, presents a mixed picture. While praised for efficient service for walk-in customers and the taste of some dishes like Honey Sesame Chicken and Angus Steak, there are concerns regarding online order fulfillment times and the cleanliness and environment of the physical location, particularly the bathrooms. It's advisable to consider these recent experiences when deciding whether to order from or visit this specific Panda Express location.

Customer Reviews

3.0
560 reviews
T
Toni Holder Flanagan
Mar 28, 2023

This Panda is a well oiled machine as far as teamwork and moving through the busy lunch period goes. Everyone very good at staying on top of who's doing what, making what, ringing up what... 🙌. Food was great as usual.y first experience not picking up food to go. But because it was busy and I only saw 4 employees cranking through at a fast precision pace, the tables or beverage machine area needed a little cleaning. All easy to overlook and I'm sure they would get to it. Love the Honey Sesame Chicken and the Angus Steak. I ALWAYS round-up for charity, and you should, too!

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Bonnie Banuelos
Nov 22, 2024

The design of this location is pretty poor considering how much traffic they get. Which would make sense why they would put priority on all the walkins instead of people who place orders ahead online. It took a half hour for my family meal to be ready, while I watched countless customers come in and order very large orders and get through the line quickly. Kind of defeats the purpose of an online order, and if I had known it would take a half hour before I made the online purchase, I would have gone to a REAL chinese restaurant, paid the same, and waited less for better food. I ended up sitting in the worst spot in the restaurant while waiting, which was the back by the bathrooms. The bathrooms here might actually be a safety hazard and I would strongly suggest that management get in front of it before people start getting sick, because the smell alone reminded me of C-Diff and was enough to ruin my appetite. Who knows, maybe its the plumbing, but whatever it is will keep me out of this location forever going forward. They were also completely out of hot mustard. Kudos to the staff for putting up with the madness that is this location. Really unpleasant experience.

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Lauren Marica
Apr 26, 2021

The BEST Panda Express. Portions are generous. The staff is upbeat and welcoming. I’ll keep coming back for the hot fresh meals especially that orange chicken. OMG the orange chicken is so good every time.

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chase henricks
Oct 22, 2024

Fast friendly and good! We have 2 kids so getting 2 adult meals and the 2 kids meals is the same price as the family meal and it is so much food. We have leftovers for days and everyone got what they wanted. 5star

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Laszlo Bernath
Dec 29, 2024

Mildred was incredibly helpful to my family as we were ordering- she was very generous and we wanted to make sure to call her out for being so awesome!

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