Panda Express

I got chow mein and because I just was so hungry and I was thinking, “hey, I really like when the cabbage is sweet-ish” so when I got my order, tell me why I got 60% cabbage and 40% Noodle. So after that small sweat I got when I finished separating all the cabbage, I thought… “omg a fortune cookie sounds so good rn, I’m so excited!” Because I love fortune cookies, I think it’s like the same energy as a cherry on top. I really wanted to get that big bag of fortune cookies at Cermak because fortune cookies are so good. So, you understand my excitement when I knew i was getting a fortune cookie. But to my horror, I opened the bag, and there was NO fortune cookie, at this point in time, I have overcome my disappointment from getting a whole cabbage in my serving. But NO fortune cookie? I feel like my country has disappointed me. We have created a society where people don’t understand the importance of a fortune cookie. The adrenaline rush you get when you get some inspirational quote that doesn’t make sense, yet, you still feel important, because it was made for YOU. But no, I didn’t feel cute and inspirational. Would I still eat here? Yes, because I’m hungry but I’m also petty. I think the panda logo is cute so I feel ethnic when I walk in there and order my food. Now if you excuse me , 我需要放屁

First person we had contact with was rude, dumped mixed food out of plate into bowl, unfriendly atmosphere for Christmas time. No ice for fountain drinks, told to buy more expensive bottle of soda if want a cold drink. I'll never return!

Ordered via drive thru in Batavia, asked for sweet and sour sauce and was told they we're out. No worries, However I didn't get any sauce for my appetizer and the rice was not good. Obviously they were out of all the veggies for the rice, it was very bland, didn't eat it. It would have been good to know that the normal menu items were not as they should be. I won't be going there any longer. Things like this have happened before at this location. And never get any real feedback on here, they say message us somewhere else and that gets lost and you don't hear from anyone.

The drive thru wasn't available, and they didn't put cones to block it off. So it sucked I had to find a parking spot and then go in. If it was bocked off, I wouldn't have been upset. Most pandas don't have a drive thru. The knew time I go to a panda that has one and it isn't available due to low staff.

Came in here tonight with my boyfriend. We know how busy they can be. My boyfriend and I are in the food industry as well so we are patient.we walk in, no greeting, we walk up to the counter the 5 people all glance at us at some point but no one says anything. We're waiting at the counter where you start for 10 full minutes and not one person even acknowledge our existence. All it takes is "hey guys we will be right with you!" Or "sorry we're a little backed up just give me a moment" instead they just glance up from filling people's to go boxes and look away. So after 10 minutes we just left and walked to chickfila. The food here has always been great the customer service has always been bad.