Panda Express

Ordered twice, both times I ordered pickup for ~20 minutes later, food was made quick and ready to be picked up in 5 minutes (Could be a bonus, but 15 minutes before designated pickup time means cold food), asked for half lo mein and half fried rice. Got full fried rice and it was old, crunchy, and dry. I called 4 times to see if I could work something out and head baco, but none of the calls were answered. The food wasn't separated on the plate and looked rushed. I work fast food, and I understand if it's at a rush period, but no one was there. It's funny how they call it gourmet. I wish I had good things to say but this happened twice. Only redeeming factor was the taste of the sauce with the chicken, and the nice napkins.

IF I COULD GIVE ZERO STARS I SERIOUSLY WOULD!!!!!! I don’t know if they were prejudiced or racist or what but I have never had this at a panda before!! I eat at panda all the time and spent thousands of dollars here. The past two times I have not had a good experience. Customer service is EVERYTHING!! The first experience with the lady employee: I was there as a dasher picking up DoorDash orders as it’s what I do part time at night. She was rude, and she had no customer service skills and you can clearly tell she hated her job. I asked her while waiting for my dash order if they had shrimp. She said no. I get that. I thought that it was because they were cooking it. Then I decided after I dashed to get food for myself from there and came back. I told her I wanted to order and she’s like for yourself? Just condescending like, as if I can’t eat or afford it there. Then I asked about the shrimp again and she said “ no we have none I told you that.” In my head I was thinking well I didn’t know it was all night, I’m sorry jeez.” Side note: (I called a different location and asked if they had shrimp and the man was kind and explained they are all out and the shipment won’t be here til the following day…etc) A few days later I go back to give them a chance again. ( I LOVE PANDA!!!) this gentleman was just as rude. I got a three entree plate again. I got double orange chicken and honey walnut shrimp with noddles. I specifically asked him if I can get one serving of orange chicken on the plate, honey walnut shrimp and then in the other container I wanted the other portion of orange chicken. That was COMPLETELY NOT A THING!!!! He used the side box for my walnut shrimp and below is the picture. Everytime I’ve gone to panda, they always try to give the customer what they can because a 3 entree plate alone is over $13 bucks. This time he not only disregarded my request, he filled it without “filling it” I asked him can you please put a little more in there and he rebutted it by saying “‘no, you only get six shrimp pieces.” Even if this is true (which I have been given more every other time, it’s an entree side and it’s also extra money to get it because it’s premium) he was rude about it. I could have been okay with that if I didn’t feel like I didn’t matter and they didn’t want to make anymore food so they can go home since it was 830pm. All I know is I love panda, I love reviewing my honest opinion about a lot of places and this one just makes me so sad. I don’t know if I will ever go back to this location and given the reviews and people I know, I will spread the word for others to be on the look out. I will pay hundreds of dollars for mediocre food if I felt like whoever was servicing me cared!!!!!!!!

Every time I’ve gone to Panda, they always try to give me what they can to fill up the boxes because a 3 entree plate alone is over $14. Not this location. The staff were rude each of the 2 times I visited. I could have been ok with the dark mood behind the counter if the food was better - but it wasn't. I don’t plan to go back to this location and given the people I encountered, I'm sharing here to prepare others for a very chilly interpersonal environment.

Had there chicken a couple of days (3 now) ago, I've been drinking water and trying to keep my electrolytes steady ever since. Unless you like eating plastic tasting sides and possibly highly contaminated/old food. Avoid this place

I have had hair in my food multiple times at this location. I am done wasting my money on food I won't even eat cause I lost my appetite..