Panda Express

A few years ago, I really wasn't a fan of Panda Express at this location. Now, after many returns I just love the freshness of their food. And when you walk in the door they greet you like family. Super friendly, and the staff is very mindful of your food. I've waited to post a review. After about 5 or 6 times I visited, I've felt the same. I've tried most everything but now being on a low carb diet, my go to is a bowl. Super Greens and grilled chicken, no teriyaki sauce. Superb! Fyi the pictures I posted are after we ate. Tomorrow's lunch for sure!

I'm hungry, I think about Panda express, I order two dishes for my friend and me. We went to order through the drive-thru, we got home after 20 minutes of driving, we opened the plates of food and the surprise was that her dish was just as she ordered it but mine was NOT! I don't know if they do this because they are about to close, the service and quality go down and they don't pay attention, my dish was CHOW MEIN, HONEY WALNUT SHRIMP and BROCCOLI BEEF, I didn't want to drive back 20 minutes and complain about my order! because they put chicken in my order that I don't like! As you can see on the ticket, they charged me for the shrimp but they never put it on me, they put ORANGE CHICKEN! instead of shrimp which I paid for! Terrible service also when ordering sauces at the window!

I went through drive thru, ordered 3 plates, order of rations, and egg roll! Got home 4 of the rations had no filling, the plates were thrown in bag, food coming out. I called the store, I’m 1 1/2 hours from there, she told me if I want a refund I have to go bk to the store, I had the ticket number, told her I didn’t live close, she said well I don’t know then! Last time I go to Panda Express, before this I loved the restaurant! This happened on 8/10/2024, tried to call that evening, no answer , called today and I was told this! I’ll find another restaurant!

I typically come here and never had a problem. Tonight I get here at 8:35 and they have only Orange chicken some really old kung poa chicken ( not even scoop full) and some very dry noodles. I asked if they could make anything and the employees said they were fixing to close. Sign and online says they don’t close for another hour. I told them and they said oh yea drive thru is open till 9:30 so I asked again about getting anything else and they insisted on serving me the very old food they had. Very disappointed on my visit today. I’m sure they lost an hour of sales. There were an about 3 people in line behind me and they left as well due to the same situation.

The service was warm and attentive and the taste was great.Lucia Very friendly and greeted every guest with a smile every time, making me feel at home. Thank you, I will definitely come back again.