Panda Express

I had a disappointing experience at Panda Express recently. I stood in line for 20 minutes because the staff was incredibly slow. Despite seeing a long line of customers, they didn’t speed up their service or show any urgency to help people get their orders quickly. I was running out of time and eventually had to rush, which completely ruined the purpose of a quick meal stop. This is not the level of efficiency I expect from a fast-casual restaurant.

The experience I had today at Panda was pitiful. I already avoid this location because of the general manager’s attitude towards customers. However, I wanted to give them another chance in case things miraculously changed, but I was unfortunately reminded of the exact reason why I never go to this Panda in the first place. On top of the food rarely being fresh, the manager Brianna’s demeanor is distasteful and unwelcoming. Panda needs to do a better job when considering the staff and their choices of management.

Not the greatest Panda Express location. The food and service are always great. The Orange Chicken, Fried Rice, and Chow Mein are always on par with other Panda Express locations… so no problem there. The issue is that this location is almost always out of something and you’ll have to wait 8-15 minutes for it to be made. Had to wait about 5 minutes for Chow Mein during my last visit. The upstairs area is not always open so individuals who try to eat inside the restaurant don’t always have a seat. And, they now charge $0.50 for water cups!!! Absolutely crazy! I’m not telling you to avoid, but be prepared to wait for your desired entree or side, and definitely take it to go. This location is great because it’s right next to campus (literally across the street). But if you have a car, try to go to the location either in Wilbur Heights north of I-74 or to the location in Urbana.

Very disappointing behavior by one of their staff girl i didn’t knew her name but she did this second time that’s why am writing it i asked for half fried rice and half chowmin and double orange chicken but she didn’t gave me fried rice instead of fried rice she gave me full plate of plain rice and she putted some of chowmin on the plain rice to make me fool and that chicken was single not double it was 3:25 PM Saturday i felt racism

Joe Sep 21th at 5 45 pm. This staff names Joe working like a deaf. Keep saying whatever he wants to say and never listen to what I am saying. I think this guy is rude and doesnt make sense. The manager should consider to take him out.