Panda Express

I have been here a few times now and I'm very glad that we have a Panda Express in our immediate area now. The facility is brand new, clean kitchen and clean public areas and restrooms. The staff is really friendly and always greets me when I walk in. Even if they are busy (which doesn't seem to be too often) the service is quick and efficient, but always done with courtesy and good customer service. The dine in experience is nice as well since the tables are always kept clean. The drink/napkin/utensil station is well kept and organized. The friendliness of the staff is what stands out the most about this location and I will be frequenting this location for the forseeable future!

Food was good today. Hot and fresh. Had 2 entree with Kung Pao chicken, Beijing beef, and an egg roll. Location did not have plates for dine in order. They were also out of chopsticks. Only about 10% of tables were clean. Lobby trash was overflowing.

This location has the worse food. The noodles taste like spaghetti, they're stingy with there sauces and yesterday i was only able to eat 3 pieces out of a double orange chicken entree because the pieces were all hard/burned. One piece didnt even taste like chicken it tasted like pure crust. Never eating from there again. My nephew likes to pick up from there every week, I tolerated the noodles because the orange chicken was ok, now I'd rather eat burger king if he wants to pick up food from there.

I order a bigger plate with fried rice & didn’t receive any fried rice. The gm did not put in any effort to help me out. Because i “didn’t have a receipt “ i had literally left the drive through 5 mins ago. Had a credit card statement showing i had just left there with the total. They should emphasize for customers to hold their receipts Just in case THEY mess the food order up. He could have easily went back a couple of orders & matched it to the time of my bank statement & total & easily see the transaction. Now i have to literally pay the consequences of their actions. Instead of just meeting common grounds & giving me the fried rice & say I’m sorry we mess up we need the receipt next time here’s the side of fried rice.

Didn’t get my crab rangoons. Didn’t get any forks, soy sauce, mustard, fortune cookies with my family pack. I always get this at the bandera/1604 location without asking. Won’t be back to this location. The food was fine and the employees were friendly.