Panda Chinese Restaurant

Welcome to Panda Chinese Restaurant, a Chinese restaurant located at 104 Stanford Rd, Lincolnton, NC 28092, USA. As a Chinese Restaurant serving the Lincolnton community, we offer a variety of Chinese culinary options, primarily for takeout based on the provided reviews. For inquiries or to place an order, please contact us at (704) 748-1600 or via our mobile number, +1 704-748-1600.

Recent customer reviews for Panda Chinese Restaurant raise significant and concerning issues regarding food safety and order accuracy. One particularly alarming review recounts a customer ordering takeout for dinner, costing $50. Upon taking a few bites at work, they allegedly discovered part of a roach floating in the food. Understandably, the customer and their party discarded the entire order due to severe concerns about the cleanliness of the food preparation environment. The reviewer explicitly stated their intention to report the incident to the health department and other relevant authorities, emphasizing the need for a thorough inspection of the premises.

Another customer reported an issue with their order totaling $78. They claimed that they did not receive all the food they paid for. When they addressed this with the restaurant, the resolution offered was to make the four missing egg rolls the following day, but without any reimbursement for the missing items. This suggests a lack of satisfactory customer service in addressing order errors and a potential unwillingness to provide refunds for missing food.

Based on these two recent reviews, potential customers should be aware of serious concerns regarding hygiene and order accuracy at Panda Chinese Restaurant. The alleged discovery of a roach in the food indicates a significant lapse in food safety standards and raises questions about the overall cleanliness of the kitchen and food handling practices. This is a severe issue that could have serious health implications for consumers.

The second review points to problems with order fulfillment and customer service. The failure to include all ordered items and the proposed resolution of providing the missing items the next day without reimbursement suggests a lack of attention to detail in order preparation and a potentially inadequate approach to resolving customer complaints about missing food. The high cost of the incomplete order ($78) further exacerbates the negative experience reported by this customer.

As a Chinese restaurant, Panda Chinese Restaurant likely offers a standard menu of popular Chinese dishes. One review mentions egg rolls, indicating that this is one of the items they sell. However, the severe hygiene concerns raised by the discovery of a pest in the food overshadow any potential discussion of the menu offerings. The focus of the available feedback is overwhelmingly negative and centers on food safety and order accuracy issues.

Information regarding the environment and ambiance of Panda Chinese Restaurant is not provided in the given reviews. Both reviews describe takeout orders, so there is no feedback on the dine-in experience or the atmosphere of the restaurant itself. The primary concern raised by one reviewer directly relates to the unseen environment of the kitchen and food preparation areas, suggesting potential hygiene problems.

The services offered by Panda Chinese Restaurant, based on the reviews, include takeout. One review details a negative experience with a takeout order, citing the presence of a pest in the food. The other review also involves a takeout order where items were missing. There is no information provided about dine-in service or the quality of customer service beyond the unsatisfactory handling of the missing items in one order.

Features of Panda Chinese Restaurant are not positively highlighted in the recent reviews. The severe hygiene concerns and the issues with order accuracy and customer service reported by these customers are significant negative features that potential diners should consider. There are no positive aspects mentioned that would outweigh these serious problems.

Currently, there is no promotional information available for Panda Chinese Restaurant in the provided text. Given the alarming allegations of finding a roach in the food and the report of a costly incomplete order with unsatisfactory resolution, any promotions would likely be irrelevant to potential customers concerned about food safety and service reliability. Local users are strongly advised to take the reported issues into serious consideration before deciding to order from this establishment.

In conclusion, recent customer reviews for Panda Chinese Restaurant in Lincolnton, NC, raise grave concerns about food safety and order accuracy. The alleged discovery of a roach in a takeout order suggests significant hygiene problems, and a report of a large incomplete order with poor customer service indicates issues with order fulfillment. Potential customers should be extremely cautious and carefully consider this feedback before choosing to order from Panda Chinese Restaurant. It would be prudent to explore other Chinese dining options in the Lincolnton area that have more positive and reassuring customer reviews, particularly regarding cleanliness and service reliability.