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Panda - A Chinese Restaurant in Brooklyn
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Kings County
  5. Bensonhurst
  6. Chinese Restaurant in 20th Avenue
  7. Panda

Panda

86 reviews

Hours

Monday, Closed
Tuesday, 11:00 AM - 10:30 PM
Wednesday, 11:00 AM - 10:30 PM
Thursday, 11:00 AM - 10:30 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 10:30 PM

About Panda

Panda is a Chinese Restaurant situated in Brooklyn, NY, USA, offering dine-in, takeout, and possibly delivery services to the local area. For users in US, this information is provided to offer an objective view of recent customer experiences at this establishment.

Based on recent customer reviews, there appear to be significant concerns regarding both the food quality and the customer service at Panda. One reviewer described the food as "gross," specifically criticizing the "fried" rice, which they received as yellow rice, and the freshness of the shrimp. This individual felt their purchase was a "waste of money."

An update from the same reviewer further expressed a negative experience, stating that the shrimp was indeed fresh, leading to illness. This raises serious concerns about food safety.

Another customer review highlighted issues with the phone service, describing the woman answering the phone as "rude" and prone to yelling. This reviewer also mentioned the staff member hanging up before the order could be fully processed, including providing card details and a tip, indicating a severely lacking customer service experience. The reviewer urged the restaurant to address these issues based on their online feedback.

Given these recent reviews, potential customers may want to exercise caution when considering Panda for dine-in, takeout, or delivery. The feedback indicates potential problems with food quality and a notably negative experience with phone-based customer service. There is no information available regarding the restaurant's environment or any specific promotional offers.

For users in US who may be considering this restaurant for friends or family in Brooklyn, it would be advisable to take these recent negative reviews into account. The consistent themes of poor food quality and rude phone service suggest that this might not be a reliable choice at this time.

Panda Location

7323 20th Ave, Brooklyn, NY 11204, USA

Customer Reviews

3.0
86 reviews
K
K A
Nov 15, 2021

I don’t get these reviews at all! The food was gross! One thing I hate is when the fried rice isn’t FRIED instead the give you YELLOW rice! And the shrimp was FAR from fresh!This was a waste of money! Update the shrimp clearly was fresh and I ended up with the runs! Beware!!!!

L
Lissy Milner
May 15, 2024

The food is okay but the woman who answers the phone is so rude and screams over the phone like she’s deaf. Hangs up before you can even give her a card number and tip the customer service is just really bad. We keep your business open start looking at your reviews and start fixing your issues!

S
Stephanie Torres
Feb 24, 2024

Not sure why all the negative reviews. Yes the lady may be a little rude and obnoxious but their food is pretty fresh, this is better chinos then some other places we have tried. My kids also liked it as well. Recommend to just give them a try!

J
Jason Li
Apr 12, 2019

The food is pretty good.The wait time is pretty long. I waited 20 minutes for a chicken and broccoli order.

D
Dino Acerbis
Nov 15, 2023

It's always great, friendly, great food and service in every area from ordering to cooking to either pick up or delivery.

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