- Chinese Food
- Chinese Restaurant
- Arkansas
- Benton County
- Rogers
- Chinese Restaurant in South Promenade Boulevard
- P.F. Chang's
P.F. Chang's Photos










Hours
Monday, 11:00 AM - 10:00 PMTuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 10:00 PM
About P.F. Chang's
Welcome to P.F. Chang's, a distinguished Chinese restaurant located at 2203 S Promenade Blvd Suite 13100 Ste 13100 in Rogers, Arkansas. As a prominent establishment in the Chinese Restaurant category, P.F. Chang's offers a comprehensive dining experience that extends beyond just exceptional food. With a commitment to providing a memorable visit for every guest, this location has garnered attention for its ambiance, attentive service, and distinctive culinary offerings.
The environment at P.F. Chang's in Rogers is designed to create a sophisticated yet comfortable setting. While specific details about the decor are not provided in the given information, P.F. Chang's restaurants are generally known for their modern Asian-inspired aesthetics. Guests can typically expect a stylish dining room with contemporary design elements, creating an atmosphere suitable for various occasions, from family dinners to special celebrations.
Regarding services, the positive review highlights exceptional customer service. A recent patron specifically praised their server, Madison, for being "one of the best we have ever had," noting her attentiveness to their needs, including celebrating a birthday and accommodating a service dog. The reviewer also mentioned the friendliness of the managers, suggesting a customer-focused approach throughout the establishment. This positive feedback indicates a strong emphasis on hospitality and ensuring a pleasant dining experience for all guests.
However, it's important to acknowledge a contrasting recent experience shared by another customer. This review expressed disappointment with a change in the quality of the honey chicken dish, describing it as having transitioned from "big fluffy traditional honey chicken" to "remarkably dried out popcorn chicken." The customer voiced concerns about potential cost-cutting measures affecting the food quality, particularly in dishes popular with children. This feedback suggests a potential inconsistency in food preparation or a recent change in ingredients that may impact the dining experience for some patrons. It underscores the importance for P.F. Chang's to maintain the quality and consistency that their reputation as a "premium restaurant" implies.
Despite the mixed recent reviews, P.F. Chang's is generally recognized for its features, which typically include a diverse menu of contemporary Chinese cuisine. While the specific dishes enjoyed by the positive reviewer were not mentioned, P.F. Chang's is widely known for popular items such as Mongolian Beef, Chang's Lettuce Wraps, and a variety of noodle and rice dishes. Their menu often caters to different dietary preferences, potentially including vegetarian and gluten-free options, although this needs to be verified with the specific Rogers location.
The fact that P.F. Chang's in Rogers was recently recognized as a "restaurant of the year" suggests a history of positive performance and community recognition. This accolade likely reflects a combination of food quality, service excellence (as highlighted in one review), and overall customer satisfaction over a period of time. However, the more recent negative review serves as a reminder of the ongoing need to maintain these standards.
Promotional information is not explicitly provided in the given text. Typically, P.F. Chang's may offer various promotions, seasonal menus, or special offers. Local users are encouraged to check the restaurant's official website or contact them directly at (479) 621-0491 or +1 479-621-0491 for the most up-to-date information on any current promotions or events.
In summary, P.F. Chang's in Rogers, AR, presents itself as a premier Chinese dining destination. It has been praised for its excellent customer service and welcoming atmosphere, including its accommodation of service animals. The restaurant has also received recognition as a "restaurant of the year," indicating a history of positive experiences. However, a recent customer review highlights a potential concern regarding the consistency and quality of certain menu items. Local users seeking a contemporary Chinese dining experience are encouraged to consider P.F. Chang's, keeping in mind the varying recent feedback. For the most accurate and current information regarding the menu, hours, and any ongoing promotions, please contact the restaurant directly.
P.F. Chang's Location
2203 S Promenade Blvd Suite 13100 Ste 13100, Rogers, AR 72758, USA
Customer Reviews
Someone (corporate) help me understand what just happened here. We go here at least 1x per month. Man, this is just disappointing for one of our go-to restaurants. If I wanted my kids to have drive-through quality chicken, I would’ve taken them to… I literally can’t think of a place that offers lower quality than the chicken included in our honey chicken meals tonight. This used to be (maybe 2 months ago?) big fluffy traditional honey chicken. Maybe 4 or 5 pieces for kids. But We ordered their honey chicken tonight, and they changed the product - it was like remarkably dried out popcorn chicken and with more popcorn than chicken. Please, PFC, do not cut corners. You’ve made my night harder - Kids notice, parents notice; my kids will maybe eat the rice tonight. You are a premium restaurant- stay true to your brand. Until you’re back, we won’t be.
Top notch place! Our go to when we're in town. From the moment we walked in, to when we exited, excellent customer service. Madison was our server. She was one of the best we have ever had. Took care of my bride for her 🎂. Accommodated Dozer my service dog very well and asked us where we would like to sit even though the place was hopping. I didn't get the managers names but very friendly. No surprise they were a recent restaurant of the year.
2/21/25: This was my first time visiting P.F. Chang's after hearing about it for a long time, and I was excited to try it. The service was exceptional—our waitress, Skyler, was professional, attentive, and friendly. In my opinion, great service is the face of a restaurant, and she truly delivered. As for the food, I wasn't much of a fan. The lo mein and honey chicken were both a bit dry, though the house salad was excellent. We were here celebrating our anniversary, and while the food didn’t quite meet my expectations, the experience was ultimately saved by Skyler’s outstanding professionalism. Thank you Skyler!!
I decided to try something new today. My server, Rodger recommended the dynamite chicken app and it did not disappoint! I have never been disappointed with the Rogers PF Changs. Go sit on the bar side and have Rodger make you a drink. He is the best
Extremely Disappointed – Not Visiting Again We are a family of four and went to P.F. Chang’s for dinner last night. As we entered, we noticed the restaurant was nearly empty—it was a weekday and clearly not busy, so we expected a smooth experience. Unfortunately, that was far from what we got. Our assigned waiter was unfriendly and lacked even basic courtesy. We ordered a three-course meal along with two kids' meals. Shockingly, it took almost 40 minutes for the food to arrive. While delays are understandable during peak hours, this was unacceptable given how empty the restaurant was. Our kids were understandably cranky and kept asking for food. When I politely requested that the kids’ meals be served earlier, the waitress gave me a dismissive look and said she couldn’t do anything about it. When the food finally came, the soup smelled awful—either the ingredients had gone bad, or the utensils hadn’t been cleaned properly. The rest of the food was extremely bland and completely lacking flavor. To make matters worse, we later realized that we were charged for the Chicken Lettuce Wrap, which was never even served. When it was time to leave, the waitress simply dropped off takeout boxes without offering to help or even returning to take our payment. We had to pack the food ourselves, and my husband had to walk up to the counter to pay. P.F. Chang’s used to be our go-to restaurant for family dinners, but after this appalling experience, we won’t be returning. This level of service and food quality is completely unacceptable.
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