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Experience P.F. Chang's in Charlotte, NC: Upscale Chinese Dining with Attentive Service
  1. Chinese Food
  2. Chinese Restaurant
  3. North Carolina
  4. Mecklenburg County
  5. Charlotte
  6. Foxcroft
  7. Chinese Restaurant in Phillips Place Court
  8. P.F. Chang's

P.F. Chang's

2857 reviews

P.F. Chang's Photos

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Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 10:00 PM

About P.F. Chang's

Welcome to P.F. Chang's, a well-known Chinese restaurant located at 6809-F Phillips Pl Ct in Charlotte, North Carolina. As a prominent member of the Chinese Restaurant category, P.F. Chang's offers a more upscale dining experience compared to traditional takeout establishments. Known for its sophisticated ambiance, attentive service, and a menu featuring contemporary interpretations of classic Asian dishes, P.F. Chang's aims to provide a memorable dining occasion for various occasions, from casual family meals to special celebrations.

Based on customer reviews, the environment at P.F. Chang's in Charlotte is generally considered "fair" to pleasant. One reviewer noted the ample parking available in the surrounding area, which adds to the convenience of dining at this location. The seating arrangement allowed for prompt seating within five minutes of arrival. While specific details about the décor are not extensively mentioned, P.F. Chang's restaurants typically feature a modern and stylish interior design, often incorporating Asian-inspired artwork and a lively atmosphere. The ambiance is usually suitable for a range of dining experiences, from intimate dinners to larger group gatherings. The "fair" rating suggests that while the ambiance might not be the primary highlight, it is still conducive to a positive dining experience.

In terms of services, P.F. Chang's primarily offers a full-service dine-in experience. Customers can expect to be seated and attended to by servers who can provide menu recommendations, handle substitutions, and ensure a comfortable dining experience. One review mentioned a server who was "calm and friendly" and provided food recommendations and confirmed substitutions. Another review specifically praised a server named Tom for his exceptional attentiveness and care, particularly in accommodating a guest with a gluten allergy. This highlights a commitment to customer service and the ability to cater to specific dietary needs. While takeout and potentially delivery services are often available at P.F. Chang's locations, the provided reviews focus on the in-restaurant dining experience. To confirm the availability of takeout and delivery options at this specific Charlotte location, it is best to contact them directly at (704) 552-6644 or +1 704-552-6644.

A key feature of P.F. Chang's is its menu, which offers a diverse selection of Asian-inspired dishes, often with a contemporary twist. The food is consistently described as "delicious" by reviewers. One customer celebrating a birthday had a "great time" and enjoyed the food. Another reviewer, who had a particularly positive experience due to their server's attention to a gluten allergy, also found the food to be "delicious." This suggests a high standard of culinary preparation and flavorful offerings. While specific signature dishes are not detailed in these reviews, P.F. Chang's is generally known for popular items such as lettuce wraps, Mongolian beef, and various noodle and rice dishes. The willingness of the kitchen to accommodate food substitutions, as mentioned by one reviewer, indicates a degree of flexibility in meeting customer preferences.

A significant aspect highlighted in one review is the restaurant's attention to dietary restrictions, specifically gluten allergies. The server, Tom, went "above and beyond" to ensure the meal was safe for a guest with this allergy. This included personally informing the kitchen staff, ensuring guidelines were followed, and even confirming that gloves would be changed to prevent cross-contamination. This level of care and attention to detail provided the guest with "so much peace of mind" and underscores P.F. Chang's commitment to accommodating guests with dietary needs. This can be a major draw for individuals with allergies or specific dietary requirements.

While the overall experiences were positive, one reviewer noted a potential issue with staffing levels on a Monday evening, suggesting that their server seemed to be managing multiple tables, which caused some delays in service. However, they still rated their experience a 4/5 stars, indicating that the quality of the food and the friendliness of the server outweighed the occasional delays. This is something to consider, particularly during potentially busy times.

Currently, the provided reviews do not mention any specific promotional offers or discounts at this P.F. Chang's location in Charlotte. P.F. Chang's as a chain sometimes offers seasonal promotions, loyalty programs, or special menus for holidays or events. Local users interested in any current promotions should check the P.F. Chang's website or contact the Charlotte location directly to inquire about any ongoing offers that might enhance their dining experience. Celebrating a birthday at P.F. Chang's, as mentioned by one reviewer, suggests it is a suitable venue for special occasions.

For residents and visitors in Charlotte, NC, particularly those in or around the Phillips Place Court area, P.F. Chang's offers an upscale Chinese dining experience characterized by delicious food and generally attentive service. The restaurant appears to be accommodating to dietary restrictions, as highlighted by the exceptional care taken for a guest with a gluten allergy. While potential staffing levels during certain times might lead to occasional delays, the overall feedback suggests a satisfying dining occasion suitable for both casual meals and special celebrations. Local users looking for a more refined Chinese dining experience with a focus on service and quality should consider P.F. Chang's.

P.F. Chang's Location

6809-F Phillips Pl Ct, Charlotte, NC 28210, USA

Customer Reviews

4.0
2857 reviews
D
Dwip Chokshi
Nov 16, 2024

Came here to celebrate a birthday. There is plenty of places to park around here. We were seated. Within 5 minutes of being there. Our server was calm and friendly. But ot seemed like she was the only one who serving all the tables (we went on Monday evening time). We saw some other people working but mainly she was the one serving more that 3-4 tables. That delayed some of the service for us. She was nice and provided some food recommendations and was able to confirm some of the food substitutions. Good was delicious and we had a great time. Ambiance is fair as well. Overall 4/5 ⭐️.

C
Carezly Martinez
Apr 20, 2025

We came into PF Chang’s with our family and had a wonderful experience, thanks to our server, Tom. From the start, he was friendly, attentive, and made us feel right at home. I was concerned about my gluten allergy, and Tom went above and beyond to make sure everything was handled safely. He reassured me that he would personally inform the kitchen staff, made sure all guidelines were followed, and even confirmed that they would change their gloves to avoid any cross-contamination. His care and attention to detail gave me so much peace of mind. The food was delicious, the service was outstanding, and we’ll definitely be back!

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fedmar
Mar 10, 2025

Servers are accommodating and food are fairly priced , unfortunately our pad thai and lettuce wrap chicken was served cold , overall good experience

T
Tonya Robinson
Nov 21, 2024

This restaurant was so Unique and classy! What a surprise dinner for your significant other or a casual dinner w/ family or friends? This is the place !! Very upscale & mouth-watering entrées🤤💋❤️ It wasn’t expensive at all and they had dinner specials.

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sree parvathy
Nov 20, 2024

I went to PF Chang’s recently and had a wonderful experience. The service was exceptional. I tried the Kung Pao Chicken, Mongolian Beef, and Dynamite shrimp Sushi. Everything was so delicious, but the shrimp sushi was a standout – and that’s coming from someone who doesn’t usually eat sushi! The Mongolian Beef was slightly better than the Kung Pao Chicken, but both were fantastic. Overall, it was a delightful dining experience.

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