- Chinese Food
- Chinese Restaurant
- Missouri
- Jasper County
- Webb City
- Chinese Restaurant in West MacArthur Drive
- Orient Express Webb City
Orient Express Webb City Photos










Hours
Monday, 10:30 AM - 8:30 PMTuesday, 10:30 AM - 8:30 PM
Wednesday, 10:30 AM - 8:30 PM
Thursday, 10:30 AM - 8:30 PM
Friday, 10:30 AM - 8:30 PM
Saturday, 10:30 AM - 8:30 PM
Sunday, Closed
About Orient Express Webb City
Orient Express Webb City is a Chinese restaurant situated at 1206 W MacArthur Dr in Webb City, Missouri, catering to the local community through pickup and delivery services. As a prominent member of the Chinese Restaurant category, Orient Express Webb City has garnered positive attention for its high-quality food, extensive menu options, and exceptional customer service, creating a welcoming experience akin to being treated like family.
Regarding the environment, it is important to note that Orient Express Webb City operates primarily as a pickup and delivery service. Therefore, there are no specific details available about the dine-in ambiance or decor, as customers generally do not eat on the premises. One reviewer did mention the convenient location of the restaurant to the east of the airport, which is particularly advantageous for those residing north of town who are picking up their orders. While the physical environment for dining in is not a factor for this establishment, the emphasis on efficient and convenient pickup and delivery suggests a focus on operational effectiveness.
In terms of services, Orient Express Webb City distinguishes itself through its outstanding customer care. One enthusiastic reviewer shared a heartwarming experience, stating, "They Showed Me So Much Love, Like Family." This level of personal and caring service is a significant feature, indicating that the staff goes above and beyond to ensure customer satisfaction. The same reviewer also highlighted that "Everything Is Made To Order," suggesting a commitment to freshness and the ability to customize dishes according to customer preferences. The fact that a customer felt compelled to express such strong positive sentiments about the service underscores the exceptional approach taken by Orient Express Webb City in catering to its clientele. While one reviewer experienced only the delivery service through DoorDash and could not comment on the direct interaction, the positive feedback regarding the food quality suggests a consistent standard across both pickup and delivery.
The features of Orient Express Webb City are highlighted by the positive reviews. One customer declared it to be "The best Chinese food around," indicating a high level of satisfaction with the taste and quality of their cuisine. This reviewer also noted that the restaurant offers "a wide range on their menu," suggesting a diverse selection of dishes to cater to various tastes and preferences. Among their offerings, the crab rangoon received a special mention, with one customer simply stating, "Try their crab rangoon, so so good." This suggests that their appetizers are also a standout feature. While the specific details of the menu are not provided in the reviews, the general consensus points towards a comprehensive selection of well-prepared and delicious Chinese dishes. The fact that everything is made to order further enhances the appeal, promising freshly prepared meals.
Promotional information is not explicitly mentioned in the provided reviews. Customers interested in learning about any special offers, discounts, or new menu items at Orient Express Webb City are encouraged to contact the restaurant directly at (417) 717-0442 or +1 417-717-0442. They may also have information about any ongoing promotions or seasonal specials that are not reflected in the available online feedback. Given the positive remarks about the food and service, it would be beneficial for local users to inquire about the full scope of their menu and any current promotions to take full advantage of what Orient Express Webb City has to offer.
In conclusion, Orient Express Webb City in Webb City, MO, stands out as a Chinese restaurant that prioritizes both the quality of its food and the satisfaction of its customers. Specializing in pickup and delivery, they offer a wide-ranging menu of what is considered by at least one reviewer as the "best Chinese food around." The made-to-order approach ensures freshness, and dishes like their crab rangoon have received high praise. What truly sets Orient Express Webb City apart is its exceptional, family-like customer service, where patrons feel genuinely cared for. For local users seeking delicious Chinese cuisine with the convenience of pickup or delivery and a service experience that makes them feel valued, Orient Express Webb City appears to be an excellent choice. To explore their extensive menu and any current promotions, contacting the restaurant directly is recommended.
Orient Express Webb City Location
1206 W MacArthur Dr, Webb City, MO 64870, USA
Customer Reviews
The best Chinese food around. Pricey but worth it. The location is located east of the airport, which is convenient for us since we live north of town. They offer a wide range on their menu. This is pickup or delivery only. I forgot to take pictures. I will next time. Try their crab rangoon, so so good.
I Love This Place. They Showed Me So Much Love, Like Family. I Need To Go There Again Soon. They Really Make Sure Their Customers Are Satisfied. Everything Is Made To Order. Amazing!
Ordered $68 worth of food online to get home to see we had no rice, 4 meals no rice. Called to just get a refund to take my business somewhere else....well you can't get a refund if you order online and it apparently uses doordash ordering. They wouldn't replace the whole order given the fact we had a 30 minute drive home and a 30 minute drive back to get the rice and 30 minutes home again so we could have fresh food. So our chicken has been out for an hour and a half waiting on the rice. Even offered to return what we got untouched. Instead offered a free dessert. Will not do business here again and we used to be frequent customers. AGAIN DO NOT ORDER ONLINE. If there's a chance somethings wrong your screwed.
We use to love this place. Then they raised their prices and well ok. We get it. But, the vegetables are completely raw..so always raw. They say oh you want well done...No just cooked normal. Hardly any meat in the dishes. Just went down hill. Very sad... It's just gross
ask for it extra juicy and that’s what you’ll get! The crab Rangoon is delicious and I haven’t had one thing in the menu I didn’t like. This is my preferred spot when in the area!
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