Orient Express

Welcome to Orient Express Restaurant, a Chinese Restaurant located at 3200 N Graham St in Charlotte, North Carolina. With contact phone numbers (704) 332-6255 and +1 704-332-6255, Orient Express serves the local Charlotte community, offering a variety of Chinese dishes. As a Chinese Restaurant, we aim to provide our customers with a range of options for their dining needs, though recent customer feedback provides specific insights into the experiences of some patrons.

Based on recent reviews from customers who have dined at or ordered from Orient Express, there have been some concerns raised regarding the quality and taste of certain dishes, as well as the service received. One customer expressed significant dissatisfaction with the fried rice, describing it as "some of the worst fried rice I’ve ever eaten from a Chinese restaurant." According to this reviewer, the preparation seemed overly simplistic, consisting merely of white rice with added eggs and soy sauce. This customer also noted that the cashiers acted "weird" and stated that they would not be returning to the restaurant. Furthermore, they rated the Egg Foo Young as "maybe 3/10" and reported an issue with a sauce order, where they paid for a different sauce but received an extra portion of the same gravy they already had.

Another customer echoed a similar sentiment regarding the food quality, describing their experience as "beyond straight. Mid… trash if you will." They specifically criticized the rice as "bland" and advised others not to come to Orient Express expecting a satisfying culinary experience. This reviewer also found the Sesame chicken sauce to be of poor quality ("poo"). Their overall assessment was negative, suggesting that the food did not meet their expectations for a flavorful Chinese meal.

These two recent reviews provide direct feedback on the food quality of specific dishes at Orient Express. The fried rice, a staple in many Chinese restaurants, was described as poorly prepared and lacking in flavor. The Egg Foo Young received a very low rating, and there was a reported issue with a sauce order, indicating a potential lack of attention to detail. The Sesame chicken sauce was also heavily criticized. The overall tone of both reviews suggests a significant level of disappointment with the food served.

Regarding the environment of Orient Express Restaurant, the provided reviews do not offer any specific details. Customers focused primarily on the quality of the food and, in one instance, the behavior of the cashiers. Without further information, it is difficult to describe the ambiance or decor of the dining area. Local users interested in the environment might consider visiting the location to form their own opinion or looking for any available photos online.

In terms of services, the reviews imply that Orient Express offers both dine-in and takeout options, as customers have eaten at the restaurant and ordered food. However, there is no mention of delivery services in the provided feedback. The negative comment about the cashiers acting "weird" raises a concern about the customer service at the counter. The issue with the incorrect sauce order also points to potential problems with order accuracy. Local users might want to be mindful of these comments when interacting with the staff and placing their orders.

Features of Orient Express Restaurant are not positively highlighted in the recent feedback. Instead, the reviews point out potential shortcomings in the preparation of key dishes like fried rice, Egg Foo Young, and Sesame chicken. The lack of flavor in the rice and the poor quality of the Sesame chicken sauce are significant concerns raised by customers. The "weird" behavior of the cashiers, if representative of the general service, could also be considered a negative feature.

Promotional information is not included in the provided reviews. Local users interested in any potential specials, discounts, or combination deals offered by Orient Express Restaurant would need to contact them directly at (704) 332-6255 or +1 704-332-6255. Checking local online listings or social media platforms (if any) might also provide information about current promotions.

In conclusion, recent customer reviews for Orient Express Restaurant in Charlotte, NC, raise concerns about the quality of certain dishes, including the fried rice, Egg Foo Young, and Sesame chicken. There were also negative comments regarding the cashier service and order accuracy. While the restaurant offers dine-in and takeout options, potential customers should be aware of this recent feedback when considering Orient Express. For more information about the menu and any potential promotions, contacting the restaurant directly is recommended.