松记海鲜烧腊

松记海鲜烧腊 is a Chinese restaurant located at 5150 Spring Mountain Rd, Las Vegas, NV 89146. While the restaurant offers a menu that includes seafood and BBQ, recent feedback from customers highlights significant issues with the service provided.

According to one review, the food quality was acceptable ("吃的还行味道"). However, the service was described as "very, very, very bad" ("服务非常非常非常差"). The reviewer, who identified as a student, felt ignored by the staff, noting that no one came to take their order initially. Their first experience with dim sum from a cart was confusing, and when they asked for clarification on how to order, they received no helpful response, with staff simply asking "want this? want this?" ("第一次吃这种从车上拿的早茶问怎么点也没人回复一个劲问这个要嘛这个要嘛"). This reviewer also felt that other tables received better treatment and noted a lack of politeness during payment, with the bill being snatched away and no tap payment option available ("买单的时候直接把单子抽走一点礼貌都没有，还不能tap付钱").

Another review echoed severe concerns about the service, specifically mentioning two younger male waiters with a "really bad" ("really bad") attitude. This customer reported instances of eye-rolling and unprofessional behavior, questioning the waiters' willingness to work ("roll their eyes and don't avoid people. Don't do it if you don't want to. Who needs your service?"). The reviewer also described an unsettling incident involving a waiter smashing an ice cube, creating an embarrassing situation ("You picked up an ice cube and smashed it. What's wrong? You can't hold the ice cube. The whole process is embarrassing. You would have been finished in China.").

Based on these recent customer reviews, potential diners should be aware of significant concerns regarding the service at 松记海鲜烧腊. While the food may be satisfactory for some, the reported negative experiences with staff attitude and attentiveness are important factors to consider.