Old Place Asian Kitchen

Welcome to Old Place Asian Kitchen, a Chinese restaurant located at 239 South St STE E in Front Royal, Virginia. Operating under the platform category of "Chinese Restaurant," Old Place Asian Kitchen aims to serve the local community with a variety of Asian dishes. However, based on the available customer reviews, it is crucial for potential patrons to be aware of significant concerns raised regarding the quality, freshness, and overall dining experience offered by this establishment.

One customer shared an extremely negative experience, stating that their meal was "without a doubt the worst Chinese food I have ever had in the 65 years of eating at Chinese restaurants around the world." This strong condemnation highlights severe dissatisfaction with multiple dishes. The wonton soup was described as merely "water with nothing in it" accompanied by "some dried up wontons you could add to it yourself," suggesting a lack of proper preparation and fresh ingredients. The "meat on a stick" was reported to be "hard as a rock," indicating it was likely overcooked and not freshly made. This experience occurred at 5 pm, a time when the reviewer believed the food should have been fresh. They further noted that "everything was old and dry," including the noodles and fake crab meat. Even the water served had a "soapy taste." The reviewer concluded by expressing shock at the $40 bill for this "horrible nightmare" and advised others not to "waste a penny on this place," noting that they were the only customers at the time, which they felt should have been a warning sign.

Following this initial scathing review, the same customer provided an "Update" indicating that the restaurant owner had responded to their feedback. The customer acknowledged that the owner's response included "excuses and acknowledgment that the food served during our visit was not fresh." However, they pointed out the notable absence of any offer to refund the money spent on the "clearly subpar dining experience." The customer then issued a "final opportunity" for the restaurant to rectify the situation by offering a refund, stating that if this were done, they would remove the negative review and consider the matter resolved. This update underscores the severity of the initial experience and the customer's dissatisfaction with the restaurant's handling of their complaint.

Adding to the negative feedback, a more recent review from someone who "tried the 'new' Old Place" also expressed significant disappointment. This customer stated they "couldn't finish the Egg Roll," suggesting it was of poor quality or taste. The "Crab Rangoon" was mentioned as "the one bright spot," implying that the rest of their meal was unsatisfactory. Notably, they reported that the restaurant was "out of Steamed Dumplings before 6pm," indicating potential issues with menu availability or preparation. The remainder of their meal was described as "rather bland, low or no sauce," further highlighting concerns about the flavor and quality of the food.

Based on these reviews, Old Place Asian Kitchen appears to be facing significant challenges regarding the quality and freshness of its food. Multiple customers have reported issues with various dishes, including soup, appetizers, and main courses. The initial reviewer's experience suggests that these problems are not isolated and can lead to a severely negative dining experience. The subsequent update reveals a lack of proactive customer service in addressing a significant complaint about demonstrably non-fresh food. The second reviewer's experience with bland food and limited menu availability further reinforces concerns about the overall standards of the restaurant.

The provided information offers limited insight into the environment of Old Place Asian Kitchen. The initial reviewer mentioned being the only customers, which they perceived negatively, but did not describe the ambiance or cleanliness of the establishment. The second reviewer did not comment on the environment either. Therefore, an objective introduction cannot provide details about the restaurant's atmosphere or decor.

Similarly, information about the services offered is limited to the fact that it is a "Chinese restaurant," implying dine-in and potentially takeout services. The second reviewer's order seems to have been a dine-in experience ("tried the 'new' Old Place"). There is no mention of delivery services or any specific features that might distinguish Old Place Asian Kitchen, such as special menu items, unique preparation styles, or a particular focus on certain regional cuisines. The customer loyalty program mentioned in some positive Chinese restaurant reviews is notably absent here.

Furthermore, there is no promotional information available in the provided reviews. Customers are sharing their direct experiences with the food and service, without any mention of discounts, special offers, or events.

For local users in Front Royal, VA, considering Old Place Asian Kitchen, it is essential to carefully consider the overwhelmingly negative feedback present in these reviews. The reports of stale and poorly prepared food, potential menu limitations, and a lack of proactive customer service in addressing complaints raise significant red flags. While individual experiences can vary, the consistency and severity of the issues reported suggest that the risk of a negative dining experience at Old Place Asian Kitchen may be substantial. Potential customers might want to seek more recent reviews from other sources to determine if there have been any improvements in the restaurant's quality and service standards before deciding to dine here. Given the strong negative sentiments expressed, proceeding with caution would be advisable.

If local users still wish to contact Old Place Asian Kitchen, they can use the phone number (540) 635-9161 or the mobile number +1 540-635-9161 to inquire about their menu, hours of operation, or to get a sense of their current offerings and service approach. However, the information gleaned from the existing reviews should heavily influence any decision to patronize this establishment.

In conclusion, Old Place Asian Kitchen in Front Royal, VA, has received significant negative feedback regarding the quality and freshness of its food, as well as concerns about menu availability and customer service. Potential local users are strongly advised to consider these reported issues and potentially seek further information before choosing to dine at this Chinese restaurant. The severity of the criticisms suggests that caution is warranted.