Number 1 Chinese Restaurant

Number 1 Chinese Restaurant, located in Hagerstown, Maryland, operating within the Chinese Restaurant category, has unfortunately garnered significant negative feedback from recent customers. Based on the available reviews, potential local users should be aware of serious concerns regarding the consistency of food quality, the standard of service, and the overall cleanliness of the establishment. These issues raise red flags for anyone considering dining at this location.

One of the primary issues highlighted by multiple reviewers is the inconsistency of the food. One customer who ordered "fairly regularly" reported a "50/50 chance whether the food will be good or not." This lack of reliability in the quality of dishes suggests a significant problem in the kitchen's operations and quality control. The experience of receiving subpar food on occasion makes it difficult for customers to trust the restaurant for a consistently enjoyable meal.

Compounding the problem of inconsistent food quality is the reportedly poor level of customer service. The reviewer who experienced fluctuating food standards also recounted calling the restaurant to address their concerns. The response they received was dismissive, with the customer being "basically told it is what it is" and advised to "try different restaurant." This unprofessional handling of a complaint and the lack of any attempt to rectify the situation or improve future service is a serious indictment of the restaurant's customer service approach. Such a response indicates a lack of care for customer satisfaction and a disinterest in addressing legitimate concerns.

The second review paints an even more alarming picture of Number 1 Chinese Restaurant. A customer who ordered chicken and cashew nuts for lunch from this establishment, due to its proximity to their workplace, was met with "pure discussed" upon opening their meal. The vegetables in the dish were described as unrecognizable, appearing as "little square faintly green pieces" that were later identified as broccoli stems. The cashew nuts were reported to be "shriveled up" and looking "like they were about 10 years old" and "dehydrated." This description suggests the use of old and poor-quality ingredients, which is a significant concern for food safety and taste.

Beyond the unacceptable quality of the food, this reviewer also raised serious concerns about the cleanliness and hygiene of the restaurant. They reported seeing "dust hanging from the picture sign" and, upon looking into the back, observed how "badly their kitchen was being kept" and that "the area the restaurant was disgusting." Additionally, they noted children "laying around boxes pulled up from here to there" within the restaurant premises, and that "the storefront windows were filthy." These observations paint a picture of a restaurant with significant issues regarding cleanliness and hygiene, potentially posing a health hazard to customers. The reviewer was so concerned by these conditions that they indicated an intention to contact the health department.

The extremely negative experiences shared in these reviews overshadow any potential positive aspects of Number 1 Chinese Restaurant. The issues of inconsistent food quality, poor and dismissive service, the use of substandard ingredients, and the alarming lack of cleanliness create a highly unfavorable impression. Potential customers should take these accounts very seriously when considering dining options in Hagerstown.

Given the severity of the issues raised in the reviews, it is highly unlikely that Number 1 Chinese Restaurant is currently offering any promotions that would outweigh the significant concerns regarding food quality and hygiene. Any potential promotional offers would be irrelevant in the face of such fundamental problems with the establishment's operations and standards. Local users are strongly advised to prioritize their health and dining experience by considering alternative options.

In conclusion, the available reviews for Number 1 Chinese Restaurant in Hagerstown, MD, paint a deeply concerning picture. The restaurant is reported to have inconsistent food quality, poor and unprofessional service, use of old and substandard ingredients, and alarmingly unsanitary conditions within the premises. The dismissive attitude towards customer complaints further exacerbates these issues. Based on this information, local users are strongly advised to exercise extreme caution and likely avoid Number 1 Chinese Restaurant, located at 17608 Garland Groh Blvd, Hagerstown, MD 21740. The significant negative feedback regarding food, service, and cleanliness suggests that this establishment does not meet the basic standards expected of a reputable Chinese restaurant. Potential diners are encouraged to seek alternative dining options in the Hagerstown area that can provide a safe, clean, and enjoyable culinary experience.