North Garden Restaurant & Lounge

Welcome to North Garden Restaurant & Lounge, a Chinese restaurant and lounge located at 715 Mast Rd in Manchester, New Hampshire. As a Chinese restaurant with an accompanying lounge, North Garden aims to provide a versatile dining and social experience for local users. Based on recent customer feedback, the establishment offers a unique feature of dim sum, alongside a menu of standard Chinese dishes and a selection of drinks available in their lounge area.

The environment of North Garden Restaurant & Lounge appears to offer both a dining area and a lounge section. One reviewer described a negative experience in the dining area, suggesting a traditional restaurant setup. The presence of a lounge indicates that the establishment also provides a space for patrons to enjoy drinks, potentially in a more relaxed setting. However, specific details about the decor and ambiance of both the restaurant and the lounge are not extensively covered in the provided reviews.

North Garden Restaurant & Lounge offers dine-in services, allowing customers to enjoy their meals on-site. One positive review specifically highlighted the fast and accommodating service provided by the servers. However, another review detailed issues with the service related to the handling of a food quality problem. It is not explicitly stated whether takeout or delivery services are available, so local users interested in these options should contact the restaurant directly to inquire.

A significant feature of North Garden Restaurant & Lounge, setting it apart from many other Chinese restaurants in New Hampshire, is its offering of dim sum. One enthusiastic reviewer specifically recommended it as an alternative to traveling to Boston for dim sum, praising the freshness and quality of their dim sum offerings. This suggests that dim sum is a specialty and a potential draw for customers seeking this particular type of Chinese cuisine. The reviewer mentioned trying "pretty much everything" on the dim sum menu and found it all to be "great," "fresh," and "hot," contrasting it favorably with some Boston establishments. Specific recommended dim sum items included chicken claw in black bean sauce, shrimp in rice rolls, sesame balls, and egg tarts.

However, not all aspects of the food have received positive feedback. One customer recounted a very negative experience with their dinner order. Their General Gao's chicken arrived cold, while their boyfriend's chicken curry was hot. Upon informing the waitress, the dish was offered for replacement. Subsequently, the same customer found a piece of the bowl and a "mysterious black substance resembling mold" in their scorpion bowl (a drink meant for two, mostly consumed by one person). While the staff promptly addressed this issue with apologies and an offer of a gift card (which was declined), this incident raises serious concerns about food and beverage preparation and safety standards. This negative experience led the customer to express utter disgust and a commitment not to return or recommend the establishment.

The pricing at North Garden Restaurant & Lounge seems to be a point of contrast in the reviews. The customer who had the negative experience with their dinner and drink reported spending over $100 for their meal, including two beers, one scorpion bowl, one large rice, and two entrees, which they felt was not worth the experience. On the other hand, the dim sum enthusiast praised the prices as "much more reasonable than Boston places," suggesting that the dim sum might offer better value compared to some other menu items or perhaps in comparison to similar offerings elsewhere.

The mixed reviews indicate a potential inconsistency in the quality of food and beverages served at North Garden Restaurant & Lounge. While the dim sum is highly praised for its quality, freshness, and reasonable price, there are significant concerns raised about the temperature of main dishes and the alarming discovery of foreign objects in a drink. The service also received mixed feedback, with one instance of prompt and accommodating service contrasted by the handling of a serious food safety issue.

For local users considering North Garden Restaurant & Lounge, the availability of dim sum is a unique feature that might be appealing, especially for those who enjoy this style of Cantonese cuisine and wish to avoid traveling to Boston. The positive review of the dim sum suggests that it could be a reliable choice. However, the serious issues raised in the other review regarding cold food and contaminants in a drink should not be ignored. Potential customers might want to exercise caution and consider these experiences when making their decision.

As there is no mention of any specific promotional offers or discounts in the provided reviews, local users interested in North Garden Restaurant & Lounge are encouraged to contact the establishment directly at (603) 668-1668 or +1 603-668-1668 to inquire about any current specials or promotions they may be running. Located at 715 Mast Rd, Manchester, NH 03102, USA, North Garden Restaurant & Lounge offers a combination of Chinese cuisine, a lounge area, and a notable dim sum menu, but potential customers should be aware of the mixed feedback regarding overall food quality and service consistency.