Noodles and Company

Located at 1152 E 2100 S in Salt Lake City, UT, Noodles and Company is a restaurant that specializes in noodle and pasta dishes inspired by various global cuisines. While not exclusively a Chinese Restaurant, it offers a diverse menu with options that may appeal to those seeking noodle-based meals.

Customer reviews present a mixed picture of experiences at this location. One reviewer expressed significant dissatisfaction with the chicken Parmesan pasta. They described the presentation as microwaved, noting dry pasta on top and a need to mix it for more flavor. The reviewer also mentioned a lack of chicken and overly acidic tomato sauce, stating they would not return and did not recommend this particular dish.

In contrast, another customer shared an overwhelmingly positive experience related to a delivery order placed through the website, which utilized DoorDash. Despite a failed delivery by DoorDash, the customer's interaction with the store itself was exceptional. They specifically praised a staff member named Ambrece for her outstanding customer service, empathy, and willingness to resolve the issue. The restaurant reportedly remade the food, refunded the order, and provided complimentary items as compensation for DoorDash's mistake. This reviewer lauded both the food quality and the customer service, expressing immense gratitude and a strong intention to return.

Based on these reviews, it appears that the food quality at Noodles and Company might vary depending on the specific dish. However, the customer service at this Salt Lake City location, particularly in handling delivery issues, seems to be a significant strength, with staff going above and beyond to ensure customer satisfaction. For local users in Salt Lake City looking for a restaurant offering a range of noodle and pasta dishes with delivery and takeout options, Noodles and Company is worth considering. You can contact them at (801) 466-8880 or +1 801-466-8880. Information regarding the restaurant's environment for dine-in customers and any current promotional offers is not available in the provided text.