No 1 Chinese Restaurant

Welcome to No 1 Chinese Restaurant, located at 728 Willow Dr in Newport News, Virginia. As a Chinese restaurant serving the local community, No 1 Chinese Restaurant offers a variety of Chinese dishes, primarily focused on takeout service. While dine-in options appear to be limited due to the current setup of the establishment, it has garnered attention for the taste of some of its popular items and its customer service over the phone.

Customer reviews provide insights into the strengths and weaknesses of No 1 Chinese Restaurant. One customer shared their experience ordering the fried chicken wings and fried rice, noting that the food was indeed good. However, they pointed out a significant drawback regarding the portion size relative to the price. For $10.25, the customer felt that the serving was "ridiculously small," specifically mentioning that the four fried chicken whole wings were exceptionally small, no larger than a pinky finger. Despite this concern about portion size, the customer had a positive experience with the customer service over the phone, stating that it was great. They also noted that their order was accurate and prepared within the quoted timeframe. This suggests that No 1 Chinese Restaurant is efficient in handling phone orders and ensuring accuracy.

The same reviewer also provided details about the restaurant's physical setup. They mentioned that indoor dining is not available, describing the interior as having a "weird set up" that felt outdated, with "2020 pandemic vibes," including hanging plastic barriers that restrict full access inside the store. This indicates that No 1 Chinese Restaurant currently operates primarily as a takeout establishment with specific measures in place that affect the customer's ability to fully enter the premises. On a more positive note, the reviewer mentioned that there is plenty of parking available. They also noted that the restaurant is closed on Mondays. Despite the small portion sizes, this customer indicated a willingness to order again if they were not very hungry and wanted just a light meal.

In contrast to the concerns about portion size, another customer expressed strong positive feelings about No 1 Chinese Restaurant, specifically highlighting their love for the shrimp lo mein. This reviewer stated that they literally drive 45 minutes to come to this restaurant, emphasizing that it is "definitely worth it." This glowing review suggests that certain dishes at No 1 Chinese Restaurant are exceptionally well-received and can create a loyal customer base, even among those who travel a significant distance.

Based on these reviews, the environment of No 1 Chinese Restaurant is primarily geared towards takeout. The interior setup, described as having a "weird set up" with hanging plastic, suggests that it is not designed or currently configured for a traditional dine-in experience. Customers should expect to place their orders and pick them up, rather than sit down and eat at the restaurant. The ample parking is a convenience for those picking up orders.

The primary service offered by No 1 Chinese Restaurant is takeout. Customers can place orders by calling (757) 591-8898 or via mobile at +1 757-591-8898. The positive feedback regarding phone customer service indicates a smooth and efficient ordering process. While one customer experienced a quick and accurate order preparation, the lack of dine-in option is a significant aspect of their current service model. Delivery services are not explicitly mentioned in the reviews, so customers interested in delivery would need to inquire directly with the restaurant about available options or if they partner with any third-party delivery services.

A notable feature of No 1 Chinese Restaurant, based on customer feedback, is the quality and taste of specific dishes. The fried chicken wings and fried rice were described as "really good," although the portion size was a concern. The shrimp lo mein received high praise, with one customer considering it worth a 45-minute drive. This suggests that No 1 Chinese Restaurant has some signature dishes that are particularly popular among its customers. However, potential customers should be aware of the reported smaller portion sizes for some items.

Promotional information is not included in the provided customer reviews. To find out about any current specials, discounts, or promotions offered by No 1 Chinese Restaurant, it is recommended to contact them directly using the provided phone numbers. Local residents might also look for flyers or online advertisements for any special offers.

In conclusion, No 1 Chinese Restaurant in Newport News, VA, is a takeout-focused establishment known for the delicious taste of its shrimp lo mein and the good quality of its fried chicken wings and fried rice, although the latter has been noted for smaller portion sizes. The phone customer service is reported to be great, with accurate and timely order preparation. The restaurant's interior is not set up for traditional dine-in, featuring a unique arrangement with plastic barriers. Ample parking is available, and the restaurant is closed on Mondays. For those prioritizing taste and efficient takeout, particularly for dishes like shrimp lo mein, No 1 Chinese Restaurant may be a worthwhile option, keeping in mind the potential for smaller portions for some items. For the latest information on their menu, services, and any current promotions, please contact them directly at (757) 591-8898.