No 1 Chinese Restaurant

No 1 Chinese Restaurant is a Chinese restaurant located at 3309 Pleasant Valley Blvd in Altoona, Pennsylvania. Offering both takeout and delivery services, No 1 Chinese Restaurant aims to provide the local community with a variety of Chinese-American dishes. They can be contacted for orders or inquiries at (814) 949-9583 or +1 814-949-9583.

However, recent customer reviews paint a concerning picture of the service and food quality at No 1 Chinese Restaurant. One particularly negative review details a significant issue with a specific dish, the sweet honey walnut chicken. The customer explicitly requested light sauce and sauce on the side, anticipating that the sauce is meant to be cold and poured over hot chicken. Contrary to their request, the dish arrived with an excessive amount of cold sauce already poured on top. The customer expressed their dissatisfaction with the resulting texture and taste, describing it as "absolutely horrible and disgusting," and noting that their children also refused to eat it.

Attempting to resolve the issue, the customer called the restaurant to explain the problem and inquire about a possible resolution. However, they reported being met with resistance from a woman on the phone who they felt was dismissive of their concerns and essentially told them to eat the dish as it was. The customer stated that they were not trying to argue but simply wanted to know if the order could be fixed. They felt that they were not given an opportunity to ask this question as the woman allegedly spoke over them repeatedly, insisting that the dish was "okay." Ultimately, the customer, feeling unheard and dissatisfied, ended the call and discarded the $30 order, vowing never to order from No 1 Chinese Restaurant again, especially as they had been a regular customer in the past.

Another concerning review highlights a negative interaction with the delivery service. This customer reported that the delivery driver exhibited an "attitude" at their door and demanded a tip. Following this demand, the driver allegedly mumbled something in another language. This experience left the customer feeling harassed, leading to their decision never to order from No 1 Chinese Restaurant again. They also pointed out the availability of other Chinese restaurants in Altoona, suggesting that customers have alternative options if they encounter poor service.

These two recent reviews raise significant red flags regarding both the quality of food preparation and the professionalism of customer service, including the behavior of delivery staff. The first review indicates a potential lack of attention to specific order requests and a dismissive attitude when addressing customer complaints about food quality. The second review points to unprofessional and potentially confrontational behavior from a delivery driver regarding tipping.

Given the severity of these negative experiences reported by recent customers, potential local users should approach No 1 Chinese Restaurant with caution. The issues raised go beyond simple dissatisfaction with a meal; they involve concerns about order accuracy, food texture and taste, customer service responsiveness, and the conduct of delivery personnel.

Information regarding the restaurant's environment for dine-in customers is not provided in these reviews, as both experiences seem to be related to takeout and delivery services. Similarly, no promotional information is mentioned in the provided text.

For local users in Altoona considering No 1 Chinese Restaurant, it is crucial to be aware of these recent negative reviews. While the restaurant offers takeout and delivery, the reported issues with food preparation and customer service are significant factors to consider. If specific dietary requests or concerns about food quality are important, the experience described by one customer is particularly troubling. Similarly, the unprofessional behavior attributed to the delivery driver in another review could be a deterrent for those relying on this service.

In conclusion, No 1 Chinese Restaurant in Altoona offers takeout and delivery services. However, recent customer feedback reveals serious concerns about the accuracy of order preparation, the quality and taste of the food (specifically the sweet honey walnut chicken), and unprofessional behavior from a delivery driver. Potential customers should carefully consider these recent experiences when deciding whether to order from No 1 Chinese Restaurant, as the reported issues suggest a risk of dissatisfaction with both the food and the service provided.