Nine Dragons

Welcome to Nine Dragons, a Chinese restaurant situated at 2141 Wilma Rudolph Blvd in Clarksville, TN 37040, USA. As a part of the Chinese Restaurant category, Nine Dragons offers a range of Chinese cuisine to the local community. They can be contacted at (931) 551-9883 or via mobile at +1 931-551-9883 for inquiries or to place an order.

Recent customer feedback for Nine Dragons presents a somewhat contrasting view, with positive comments regarding the food quality and value balanced against a significant concern about the phone order service. One customer shared a decidedly negative experience specifically related to the young boy who answers the phone and takes orders. This reviewer described the service as "extremely rude," recounting instances where the employee acted as if taking the order was an inconvenience, frequently interrupting to give the price before the order was complete, and responding to questions with "smart comments." The situation escalated to the point where the customer called back to cancel the order, which was met with a curt "okay" followed by the phone being hung up. The reviewer also noted that other comments online echoed similar issues with the same young employee and expressed hope that this problem would be addressed promptly to prevent further loss of business. They concluded by advising others to read the remaining comments and consider dining elsewhere due to this poor phone etiquette.

In contrast to this negative experience with the phone service, another customer who orders takeout from Nine Dragons approximately once a month shared a positive overall assessment. This reviewer consistently found the food to be "great" and noted that it remains "still hot" by the time they get home. They also praised the "good portions for the price," mentioning that they rarely finish their entire meal in one sitting, indicating a generous quantity of food. Furthermore, this customer highlighted the "tons of menus choices," suggesting a wide variety of dishes are available to cater to different preferences.

Considering these two recent reviews, Nine Dragons appears to offer good quality food with generous portions at a reasonable price, particularly for takeout orders. The extensive menu selection is also a notable positive aspect. However, there is a significant issue raised regarding the rudeness and unprofessionalism of the young employee handling phone orders. This could deter potential customers who prefer to order by phone or who have initial contact with the restaurant through this means. The discrepancy between the positive feedback on the food itself and the negative feedback on the phone service suggests that the in-person or perhaps online ordering experiences might be more satisfactory.

As a Chinese restaurant, Nine Dragons likely offers a variety of popular dishes, including fried rice, noodles, various chicken, beef, and seafood entrees, as well as soups and appetizers. The positive mention of food being hot for takeout suggests they take care in packaging orders for transport. The "good portions for the price" indicates a focus on providing value to their customers. The "tons of menus choices" implies a diverse culinary offering, potentially including regional Chinese specialties or Americanized Chinese favorites.

The reviews do not provide specific details about the environment of Nine Dragons, such as its ambiance, cleanliness, or size. The focus of the feedback is primarily on the food and the phone service. Therefore, it is not possible to objectively describe the restaurant's physical setting based on this information alone.

The services offered likely include both takeout and dine-in options, given that one reviewer orders takeout regularly. The negative feedback about the phone order service indicates that this is one method of placing orders. The positive reviewer's comments about the food being hot upon arrival suggest efficient packaging for takeout. However, there is no information provided about the speed of service for dine-in customers or the attentiveness of the staff in person.

There is no promotional information mentioned in the provided customer reviews. To learn about any current specials, discounts, or new menu items at Nine Dragons, it would be best to contact them directly at (931) 551-9883 or +1 931-551-9883. You may also want to inquire about their hours of operation and whether they offer online ordering or delivery services.

In conclusion, Nine Dragons in Clarksville, TN, seems to be a Chinese restaurant that offers tasty food with generous portions and a wide variety of menu options, particularly appreciated by customers who order takeout. However, there is a significant concern regarding the unprofessional and rude behavior of the employee who handles phone orders, which could negatively impact the initial impression and overall experience for some customers. Potential patrons might want to consider placing their orders in person or exploring other ordering methods if the phone service is a deterrent. Addressing the customer service issue related to phone orders appears crucial for Nine Dragons to ensure a positive experience for all its customers.