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Considering Nick's Pizzeria & Steak House in Franklinville, NJ
  1. Chinese Food
  2. Chinese Restaurant
  3. New Jersey
  4. Gloucester County
  5. Franklin
  6. Franklinville
  7. Chinese Restaurant in Delsea Drive
  8. Nick's Pizzeria & Steak House

Nick's Pizzeria & Steak House

200 reviews

Nick's Pizzeria & Steak House Photos

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Hours

Monday, 11:00 AM - 9:00 PM
Tuesday, 11:00 AM - 9:00 PM
Wednesday, 11:00 AM - 9:00 PM
Thursday, 11:00 AM - 9:00 PM
Friday, 11:00 AM - 9:00 PM
Saturday, 11:00 AM - 9:00 PM
Sunday, 12:00 AM - 9:00 PM

About Nick's Pizzeria & Steak House

Nick's Pizzeria & Steak House is located at 2553 Delsea Dr, Franklinville, NJ 08322, USA, offering meal takeaway services. Despite being listed under the category of Chinese Restaurant, customer reviews indicate it primarily operates as a pizzeria and steak house.

Multiple reviewers have reported extremely negative experiences with the customer service, particularly from some older female staff members. One customer described the person who took their order as "very arrogant, rude, and completely unprofessional" and noted they were made to repeat their order multiple times. This customer, identifying as a food critic, "felt not welcome at all" and would "not recommend going there if you have a short temper." They also mentioned the staff member "kept ranting to the customers about her “work problems” which was unbelievable and unprofessional considering there were kids no older than 6 in the pizzeria."

Another reviewer recounted multiple incidents of poor service, including a messed-up cheese steak order that led to a two-hour wait with others being served first, and an issue with a card being incorrectly declined with the staff member yelling at them, causing embarrassment. This reviewer stated, "would never eat there again" except for their child's love of the "party pie," but noted that "every time I've been there, it's almost been that same lady who is always nasty" and concluded, "So yeah, I try never to eat at this place." They also mentioned that a younger staff member was very nice.

Based on these reviews, Nick's Pizzeria & Steak House in Franklinville, NJ, is associated with significant customer service issues, particularly with some older female staff members who are described as rude, unprofessional, and prone to making errors and treating customers poorly. While some younger staff may be nice, the consistently negative experiences reported by multiple customers strongly suggest caution when considering this establishment. Many reviewers recommend choosing nearby alternatives like Danny's or Wawa for better service, even if it means a slight increase in price. The only consistently positive mention is a child's enjoyment of their party pie. Local users should be aware of the serious customer service concerns before ordering from Nick's Pizzeria & Steak House.

The environment is that of a pizzeria and steak house. Services include meal takeaway. A potential feature is their party pie, which one child enjoys. However, a significant drawback is the reportedly rude and unprofessional behavior of some older female staff members, leading to poor customer service experiences, including order errors, long waits, and embarrassing interactions. No specific promotional information is available in the provided text.

Customer Reviews

4.0
200 reviews
B
Brandon Trush
Mar 18, 2025

The person who took my order was very arrogant, rude, and completely unprofessional and she kept making me repeat my order after I said it 3 times. I’m a food critique myself and I just felt not welcome at all in a small establishment, I would not recommend going there if you have a short temper, however there were a few people that were nice, it was just a older women with gray hair that took my order and was very rude and ignorant, as well that I had forgot to mention, and she kept ranting to the customers about her “work problems” which was unbelievable and unprofessional considering there were kids no older than 6 in the pizzeria. However considering that there is a better pizzeria a few blocks down (Danny’s or Wawa) I would just go to that one instead since they have better service. Danny’s is just a little bit more expensive but worth it.

K
K O
Jan 24, 2025

Really only problem i have with this place is the people I have had a few incidents where they messed up and took it out on me. For instance ordered a cheese steak. They gave my order to someone else and gave me their order so I had to return with it was told I would have to wait another 45 minutes I waited 2 hrs they served every1 there 1st then remade my order. And that I was lucky that I didn't have to pay the difference. Excuse me what difference the people are just rude. Another incident was went there. Ordered pizza cheese steak mega fries a lot of stuff. My kid wanted to Sit and eat our food paid for our food by a young lady. Very nice and then they switch shifts .My kid wanted a soda so I go to buy a soda and the lady is having a problem with my card. She's swiping, it aggressadly didn't work so then she tries typing it in didn't even type in all the numbers just acted like she did through the card at me and said it's declined. I had plenty of money on it. She was so rude and this was an older lady. The younger lady was very nice. If she would have came back I could have got my soda. There was another family there. It was embarrassing how she was yelling at me would never eat there again. Except for my kid loves their party pie. But every time I've been there, it's almost been that same lady who is always nasty. So yeah, I try never to eat at this place. You had better customer service. I would eat there probably twice a week. And ive lived next to this place for over 20 years!! Thanks but no thanks i feel bad for even saying all this but its the truth i was with my kid!! dont get me wrong my sister says she never has issuses here and if u look at the both of us u would think u would get rude with her and not me!!

j
j_diggy2011 Young
Nov 17, 2024

My son.and i eat here EVERY sunday night. The burgers are nice!!!! Great pizza too. Get a thin crust, thank me later.

M
Magaly Mangual
Sep 19, 2024

This place used to be so good but recently the quality has gone downhill. I’ve ordered twice in the last month and both times the pizza wasn’t good. The first time I ordered the pizzas had hardly any cheese on them. The second time I ordered the pizzas were drowning in cheese which made them super greasy and tasted awful. I’m not sure if the product has changed or if it’s because the staff is so young but hopefully the food will improve soon.

C
C Fyfe
Aug 27, 2024

Stumbled upon this little gem and WOW! this Stromboli is the best I've had in years. The crust is so delicious, the steak is tender and the cheese is gooey! Most definitely will be coming again.

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