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Discover New Wok Express in Dallas, TX
  1. Chinese Food
  2. Chinese Restaurant
  3. Texas
  4. Dallas County
  5. Dallas
  6. Pleasant Grove
  7. Chinese Restaurant in Buckner Boulevard
  8. New Wok Express

New Wok Express

579 reviews

New Wok Express Photos

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Hours

Monday, 11:00 AM - 10:00 PM
Tuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 10:00 PM
Saturday, 11:00 AM - 10:00 PM
Sunday, 11:00 AM - 10:00 PM

About New Wok Express

Welcome to New Wok Express, a Chinese Restaurant located at 1212 Buckner Blvd, Dallas, TX 75217, USA. New Wok Express primarily offers takeout service to the local community.

You can contact New Wok Express at (214) 398-2889 or via mobile at +1 214-398-2889 for inquiries or to place an order. While one long-term customer initially praised the restaurant, recent reviews paint a concerning picture regarding food safety and quality.

One recent customer reported a severely negative experience, stating they were served food containing a large cockroach. They also expressed extreme dissatisfaction with the apparent lack of concern from the owner or cook and indicated that they and their family became ill after consuming the food. This incident raises significant food safety concerns for potential customers.

Another recent review detailed issues with food quality, specifically mentioning "hardly any meat" in a combination fried rice dish that was supposed to have "light vegetable." The customer also noted that the rice was hard and questioned the composition of the "combination," suggesting a lack of expected ingredients. This indicates a potential decline in food quality and consistency.

The stark contrast between a long-term positive review from the past and the recent negative experiences suggests a significant change in the restaurant's standards over time. The recent issues reported by customers are serious and should be carefully considered.

Currently, there is no information available regarding the restaurant's environment or any promotional offers. The recent reviews predominantly focus on severe issues with food safety and a decline in food quality.

In summary, New Wok Express in Dallas, TX, has received alarming recent feedback concerning food safety, with a report of a cockroach found in the food. Additionally, a customer reported poor food quality, including hard rice and a lack of expected ingredients. While a past review was positive, potential customers should be aware of these serious recent concerns when considering ordering from this establishment.

New Wok Express Location

1212 Buckner Blvd, Dallas, TX 75217, USA

Customer Reviews

4.0
579 reviews
S
Schemya Andrews
Jul 07, 2024

I have been coming here since 2000 and it is still the Best!! I literally drive an hour to get food here. 2 weeks later: Unfortunately I had to remove all the stars due to the fact they served me a huge food cockroach. The lack of concern the owner or the cook whom ever she was expressed was ridiculous. I gave them all of the food we ordered and she opened the other box’s “you haven’t touched this..do you wanna keep?” Me: Mama I don’t want anything else out of that establishment. We was literally sick all day from this mess!

S
Shambria Bienemy
Feb 06, 2025

Hardly any meat I said light vegetable look at this carrot fried rice( combination supposedly) my rice was hard, Do y'all see any meat I toss this around a few times trying to see what combination they used 😆. This place has fallen all the way off.

M
M A
Apr 08, 2025

I went for the shrimp fried rice with the jumbo shrimp for 11.99...it was every bit worth it..it was so big I ate it throughout the day...this place never disappoints me

G
Gilbert Valdes, Jr.
Apr 01, 2025

This is strictly a "drive-thru" only restaurant. The prices are good and the taste is very good! It almost feels like a small hidden gem as it isn't too busy!

A
Aria Sanz
Jul 21, 2024

I gave a star so I can add my review, but it doesn't deserve it. I order Hunun shrimp, worst I've ever tasted. It was supposed to be spicy, but it wasn't. More onions and bell pepper than anything, and the rice was flavorless and old. Also, the shrimp was dry and flavorless. I'm never going back there again. I DO NOT RECOMMEND THIS PLACE.

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