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Explore New Spring Garden: A Chinese Restaurant in Jackson Heights, NY
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  7. New Spring Garden

New Spring Garden

57 reviews

New Spring Garden Photos

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Hours

Monday, 11:00 AM - 11:00 PM
Tuesday, 11:00 AM - 11:00 PM
Wednesday, 11:00 AM - 11:00 PM
Thursday, 11:00 AM - 11:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, 11:00 AM - 11:00 PM

About New Spring Garden

Welcome to New Spring Garden, a Chinese restaurant located at 94-26 Roosevelt Ave, Jackson Heights, NY 11372, USA. You can reach them at (718) 505-9910 or their mobile number +1 718-505-9910.

As a Chinese Restaurant, New Spring Garden offers its services to the local community. One recent customer mentioned it as their family's "go to spot" for ordering, praising its delicious food and fast delivery within the neighborhood.

However, another review from 2013-2014 recounts a negative experience following a change in ownership. This long-time customer, who claimed to have spent a significant amount at the establishment over the years, reported an incident involving a vegetable egg foo young that contained pork, despite their dietary restrictions. The customer described unsatisfactory customer service when addressing the issue, including being asked to return the dish for a refund and facing accusations about reheating the food.

This past customer expressed disappointment, especially considering the restaurant's previous reputation for dishes like shrimp egg rolls and vegetable egg foo young. They stated they would no longer patronize the establishment and have shared their negative experience with others.

Local users should consider these differing accounts when deciding whether to visit or order from New Spring Garden. While one recent review highlights positive aspects like taste and speed for local delivery, a past experience indicates potential concerns regarding order accuracy and customer service under new ownership.

New Spring Garden Location

94-26 Roosevelt Ave, Jackson Heights, NY 11372, USA

Customer Reviews

4.0
57 reviews
S
Sharon Llivichuzca
Jan 30, 2025

My family and I’s go to spot to order from! Its delicious and comes fast if you are around the neighborhood

R
R C
Sep 06, 2017

This review is from 2013-2014 incident. Used to be my go to place. I spend tons of $$$$ at this establishment over the years. However, once the owners change .... their customer service went down hill. I don't eat pork and I ordered vegetable egg foo young and had it delivered. Tired after a long day at work, I was ready to eat when I noticed it had reddish pink meat in the eggs. Upon inspection I realized it was pork. So I called the restaurant and complained to the new owner's teenage daughter who told me to bring it in and I would get my money back. I did inform her I would come later in the day as I was exhausted. I went a few hours later and the owners wife was there. She accused me of ordering the item (I don't eat pork or red meat, so why would I order something I would never eat, uhu?) & to make matters worst she asked if I reheated the food because the cheap syrofoam container had steam holes on the top it. Ummm, duh if you put the food while it's super piping hot it will make a hole! It's a shame because they used to make the best shrimp egg rolls and best vegetable egg foo young in the neighborhood. I will never give them my business again and have told everyone I know about this incident. I feel for a lousy $6-$7 dish, they lost a customer because of ignorance.Mon

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Faith Latimer
Aug 15, 2016

2 stars for fast delivery. Ordered shrimp roll, sesame chicken, and egg drop soup. The soup tastes like the plastic container it came it. Wontons tasted store bought and stale. Worst Chinese I've had in awhile.

a
alice Maharjan
Jul 12, 2021

Get food from here almost every week, people are very considerate of what you order and who you are, even remembered my number and my regular order after a few orders and always tastes really good. Got my order wrong once, happily substituted to my correct order without any problem

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Dap Ski
Feb 03, 2019

Unsatisfactory chinese food. Shrimp and broccoli with shrimp fried rice.plus an order of tostones. I found parking in front of here so i tried them.this new spring garden has the worst fried rice ever.it was like a wet awful mash with 5 tiny shrimp and the fried tostones were not firm and crispy but undercooked ,soggy and flavorless.it was the first visit and last time I will be wasting money here..maybe they had an off night

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