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Explore New Pagoda Kitchen Inc in Carmel Hamlet, NY
  1. Chinese Food
  2. Chinese Restaurant
  3. New York
  4. Putnam County
  5. Carmel Hamlet
  6. Chinese Restaurant in U.S. 6
  7. New Pagoda Kitchen Inc

New Pagoda Kitchen Inc

63 reviews

About New Pagoda Kitchen Inc

New Pagoda Kitchen Inc is a Chinese Restaurant located at 1891 US-6, Carmel Hamlet, NY 10512, USA. They can be contacted at (845) 225-2933 or +1 845-225-2933.

Customer reviews for New Pagoda Kitchen Inc present extremely contrasting experiences. One customer praised the restaurant for making "great food" and highlighted their willingness and ability to prepare a dish not listed on the menu (chicken & bean sprouts with garlic sauce), which they found to be fantastic.

However, another customer had an overwhelmingly negative experience. They described the Chinese food as so bad that they threw it in the garbage and opted to cook burgers instead. This led to a chain of unfortunate events, including smoking out the house, a pet damaging the screen door, and ultimately throwing away the burgers as well due to hunger-induced poor taste. The customer stated the Chinese food was so unappetizing that it motivated them to pay bills instead and later caused a fall due to the smell of the discarded food. They strongly advised against ordering from this establishment.

As a Chinese Restaurant serving the Carmel Hamlet area, New Pagoda Kitchen Inc appears to have the capacity to make well-received dishes and accommodate custom orders according to one review. However, another review indicates a severe issue with food quality, to the point of being inedible and causing a cascade of negative consequences for the customer. Potential local users should be aware of these widely differing recent experiences when considering ordering from this restaurant.

There is no information available regarding the restaurant's environment, specific services offered (beyond takeout implied by the negative review), features, or any promotional information from these reviews. The stark contrast in customer satisfaction is the most significant aspect of the provided feedback.

New Pagoda Kitchen Inc Location

1891 US-6, Carmel Hamlet, NY 10512, USA

Customer Reviews

3.0
63 reviews
m
maddie frances
Jun 27, 2024

they make great food !!! they really know how to cook and when i asked for a dish not on the menu - chicken & bean sprouts w/ garlic sauce - they made it and it was fantastic

A
Anthony Alvino
Jun 26, 2023

Chinese food was so bad we threw it in the garbage and my wife made burgers. Smoked out the house and almost burnt the house down, had to open sliding glass door and my pitbull took the screen door off. Burgers were then so bad from being hangry that we threw those in the trash and now don’t have any dinner after paying $40 for three dishes. The chinese food was so bad I picked up my laptop and decided to pay my electric bill instead because that left a better taste in my mouth. 2 hours later I had to throw out the garbage because of how bad it smelt from full Chinese food trays and I slipped and fell down the stairs bruising my arm. The terrible food from this establishment caused these horrific chain of events. Don’t order from here and don’t have my wife’s burgers.

D
Daniel Chanofsky
Nov 29, 2023

Soups were good. Teriyaki beef was stuck to the stick and dry as was the boneless ribs. Chicken and broccoli was good. Perhaps a second chance later.

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Matthew Schultz
May 08, 2023

I used to recommend this place, but it's fallen out of favor. - The food isn't as good as it used to be - No app ordering - Ordering via their antiquated website is hit or miss - You wind up having to call them to place an order, but what is this, 1999? - Even if you get there when they say it'll be ready, it'll be another 20 minutes of waiting once you get to the restaurant

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Lia Kaufman
Dec 13, 2019

I am so surprised at the mixed reviews. We have always thought this is the best take out Chinese Food in our area. Been going for years. Never a problem. My only gripe is that it is never ready when they tell us it's going to be ready. I usually have to wait if I get there when they say to.

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