- Chinese Food
- Chinese Restaurant
- Connecticut
- New Haven County
- Waterbury
- Chinese Restaurant in Highland Avenue
- New Moon II
Hours
Monday, 11:00 AM - 10:00 PMTuesday, 11:00 AM - 10:00 PM
Wednesday, 11:00 AM - 10:00 PM
Thursday, 11:00 AM - 10:00 PM
Friday, 11:00 AM - 11:00 PM
Saturday, 11:00 AM - 11:00 PM
Sunday, Closed
About New Moon II
New Moon II is a meal delivery service operating under the category of a Chinese Restaurant. Their physical location is at 4 Highland Ave #2718, Waterbury, CT 06708, USA. They can be contacted via phone at (203) 756-5855 or mobile phone at +1 203-756-5855.
As a meal delivery platform, New Moon II aims to provide Chinese cuisine to its customers. However, customer reviews present a mixed experience. One customer reported a highly negative experience, stating that the food was "absolutely disgusting" and tasted like it had been left out overnight. They also mentioned a negative interaction with the person taking their order over the phone, describing them as slow and having an attitude, and expressed concern about being overcharged due to the absence of a receipt. This customer stated it was their first and last time ordering from New Moon II, preferring "New York Chinese food."
Conversely, another customer had a positive experience with the service. They found the woman taking their order to be very pleasant and recommended ordering from New Moon II. This customer encountered a minor issue with their chicken and rice soup where the broth leaked. However, they were impressed by the restaurant's prompt response in resolving the issue by bringing a new soup. This customer stated it was the first time they had seen a Chinese restaurant provide such service and highly recommended New Moon II, expressing their gratitude.
Based on these reviews, the meal delivery service from New Moon II has received both highly negative feedback regarding food quality and positive feedback regarding customer service in resolving issues. Potential customers in US considering ordering from New Moon II should be aware of these contrasting experiences. No information is available regarding the restaurant's environment or any specific promotional offers for their meal delivery service.
New Moon II Location
4 Highland Ave #2718, Waterbury, CT 06708, USA
Customer Reviews
First time ordering from here. The food is absolutely disgusting!! Tastes like it stay out over night. The lady on the phone seem slow and Had a slight attitude and I think she over change me because when my food came there wasn’t no receipt! First and last time! New York Chinese food for the win!
The woman taking my order was very pleasant through with my order I would recommend ordering from here here's a plus folks had a slight problem with my chicken and rice soup were the broth leaked into the bag it was promptly taken care of by this restaurant first time ever I've seen a Chinese restaurant actually come through and bring me a new one definitely definitely recommend!!! Thank you new moon 2!!!!!!!
Order #91519174 I was highly dissatisfied with the meal going to try and take pictyres and post it up i ordered the food around 4:30pm didnt recieve until 5:30pm but gave them benfit of the doubt maybe they ade busy it is hiliday season. Once we recieved the food it was cold everything was cold i was going to call back and have them take it back but i just threw it in the microwave we were already starving. Then they gave us free sugar donuts and my sistwr and i got super excited since it has been years we had them and we were grateful, it was cold just olain cold and as soon as we bit into it we just got squirted with oil it was gross. Highly dissappointed and it truly was a waist of money.
FRAUD ALERT!!I wouldn't even give this place 1 star. I called and placed the order and picked it up. When I looked at the receipt, it said that I ordered online and my card was charged a convenience fee and a 5 dollar tip was added by the restaurant because I didn't put a tip. They use a company called beyond menu and when a customer calls for pickup they put an online order in their system, charge a convenience fee and manually add a tip of their choosing. When I called to complain, the owner was nasty and kept telling me I ordered online when I didnt!!!! The food was also old and nasty!!Be careful, FRAUD ALERT
Definitely not what I thought, rice has no color and no flavor. I had to put 2 soy sauce in it. And the crab rangoon honestly barely had any filling inside. For the price is not even worth it! Save your money! The spare ribs tasted like its been sitting out for a while... The eggroll was probably the best taste wise ..
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